1. What We Do

Vietnam - ICT Development

Abstract*

The Information and Communication Technology Development Project supports two key pillars of the Bank's Country Assistance Strategy (CAS) for FY03-FY06, which is based on the Comprehensive Poverty Reduction and Growth Strategy: 1) High growth through transition to a market economy - by developing policies for the information communication technology (ICT) sector; and, 2) Adoption of a modern public administration, legal, and governance system - by...

* The project abstract is drawn from the PAD, SAR or PGD and may not accurately reflect the project's current nature

Show More

Development Objective

The Project's revised PDOs are to focus more narrowly on project activities funded by IDA, and are to assist the Borrower: (a) to support MIC#s institutional development and technical and regulatory capacity for ICT sector oversight and to increase the efficiency and transparency of public service delivery in MIC, GSO, MOFA, Hanoi and Danang; and (b) foster private sector development by increasing access to business-related government services and raising awareness and usage of ICT in Hanoi and Danang.

Key Details

Project Details

  • P079344

  • Closed

  • Deepak Bhatia

  • N/A

  • Viet Nam

  • July 15, 2003

  • (as of board presentation)

    September 15, 2005

  • September 29, 2006

  • US$ 88.58 million

  • C

  • March 11, 2021

  • December 31, 2013

  • BANK APPROVED

  • Notes

Sectors

Created with Highstock 5.0.14FY17 - Central Government(Central Agencies)FY17 - Central Government (Central Agencies)FY17 - Sub-National GovernmentFY17 - Other Industry, Trade andServicesFY17 - Other Industry, Trade and Services

Themes

Project Map

Interactive Map

Finances

Financing Plan (US$ Millions)

No data available.
Financier Commitments
Borrower/Recipient 10.25
IDA Credit 88.58

Total Project Financing (US$ Millions)

Product Line IBRD/IDA
IBRD Commitment N/A
IDA Commitment 88.58
IBRD + IDA Commitment 88.58
Lending Instrument
Grant Amount N/A
Total Project Cost** 98.83

Summary Status of World Bank Financing (US$ Millions) as of February 28, 2025

Download:
No data available.
Financier Approval Date Closing Date Principal Disbursed Repayments Interest, Charges & Fees

Detailed Financial Activity as of February 28, 2025

Download:
No data available.
Period Financier Transaction Type Amount (US$)
Sep 1, 2020 IDA-41160 Int Charges 203,302.47
Sep 1, 2021 IDA-41160 Int Charges 228,052.40
Sep 1, 2021 IDA-41160 Int Charges 228,052.40
Sep 1, 2021 IDA-41160 Loan Repay 1,364,245.40
Sep 1, 2021 IDA-41160 Loan Repay 2,360.86
Sep 1, 2022 IDA-41160 Loan Repay 5,416.67
Sep 1, 2022 IDA-41160 Loan Repay 1,244,687.50
Sep 1, 2022 IDA-41160 Int Charges 199,235.34
Sep 1, 2022 IDA-41160 Int Charges 199,235.34
Mar 1, 2022 IDA-41160 Loan Repay 1,338,467.10
Mar 1, 2022 IDA-41160 Int Charges 218,463.56
Mar 1, 2022 IDA-41160 Int Charges 218,463.56
Mar 1, 2022 IDA-41160 Loan Repay 773.10
Sep 1, 2023 IDA-41160 Int Charges 3,352.51
Sep 1, 2023 IDA-41160 Int Charges 3,352.51
Sep 1, 2023 IDA-41160 Loan Repay 1,277,095.60
Sep 1, 2023 IDA-41160 Int Charges 193,958.89
Sep 1, 2023 IDA-41160 Int Charges 193,958.89
Mar 1, 2023 IDA-41160 Loan Repay 1,249,644.00
Mar 1, 2023 IDA-41160 Int Charges 195,961.10
Mar 1, 2023 IDA-41160 Int Charges 195,961.10
Mar 1, 2023 IDA-41160 Loan Repay 31,148.47
Sep 15, 2005 IDA-41160 Loan Commitment 93,720,000.00
Mar 1, 2024 IDA-41160 Loan Repay 55.44
Mar 1, 2024 IDA-41160 Loan Repay 1,273,804.20
Mar 1, 2024 IDA-41160 Int Charges 188,690.45
Mar 1, 2024 IDA-41160 Int Charges 188,690.45
Mar 1, 2015 IDA-41160 Int Charges 6,358.93
Mar 1, 2015 IDA-41160 Int Charges 6,358.93
Sep 4, 2014 IDA-41160 Int Charges 6,041.12
Sep 4, 2014 IDA-41160 Int Charges 6,041.12
Sep 4, 2014 IDA-41160 Int Charges 267,793.25
Sep 4, 2014 IDA-41160 Int Charges 267,793.25
Mar 17, 2015 IDA-41160 Int Charges 240,905.67
Jul 3, 2014 IDA-41160 Loan Cancel 6,238,428.00
Mar 1, 2016 IDA-41160 Int Charges 1,007.45
Mar 1, 2016 IDA-41160 Int Charges 1,007.45
Mar 1, 2016 IDA-41160 Loan Repay 663,561.25
Mar 1, 2016 IDA-41160 Int Charges 248,835.42
Mar 1, 2016 IDA-41160 Int Charges 248,835.42
Sep 1, 2015 IDA-41160 Int Charges 13,577.63
Sep 1, 2015 IDA-41160 Int Charges 13,577.63
Sep 1, 2015 IDA-41160 Int Charges 238,865.78
Sep 1, 2015 IDA-41160 Int Charges 238,865.78
Sep 1, 2017 IDA-41160 Loan Repay 680,484.90
Sep 1, 2017 IDA-41160 Int Charges 230,463.94
Sep 1, 2017 IDA-41160 Int Charges 230,463.94
Mar 1, 2017 IDA-41160 Int Charges 235,208.30
Mar 1, 2017 IDA-41160 Loan Repay 355.49
Mar 1, 2017 IDA-41160 Loan Repay 647,045.44
Mar 1, 2017 IDA-41160 Int Charges 235,208.30
Sep 1, 2016 IDA-41160 Int Charges 248,717.69
Sep 1, 2016 IDA-41160 Int Charges 248,717.69
Sep 1, 2016 IDA-41160 Loan Repay 2,385.75
Sep 1, 2016 IDA-41160 Loan Repay 667,560.90
Sep 1, 2018 IDA-41160 Int Charges 239,689.56
Sep 1, 2018 IDA-41160 Int Charges 239,689.56
Sep 1, 2018 IDA-41160 Int Charges 12,568.58
Sep 1, 2018 IDA-41160 Int Charges 12,568.58
Sep 1, 2018 IDA-41160 Loan Repay 672,812.80
Mar 1, 2018 IDA-41160 Loan Repay 693,078.00
Mar 1, 2018 IDA-41160 Int Charges 236,560.90
Mar 1, 2018 IDA-41160 Int Charges 236,560.90
Mar 1, 2018 IDA-41160 Int Charges 17,378.20
Mar 1, 2018 IDA-41160 Int Charges 17,378.20
Sep 1, 2017 IDA-41160 Int Charges 2,850.08
Sep 1, 2017 IDA-41160 Int Charges 2,850.08
Mar 1, 2019 IDA-41160 Int Charges 233,600.98
Mar 1, 2019 IDA-41160 Int Charges 233,600.98
Mar 1, 2019 IDA-41160 Loan Repay 3,419.36
Mar 1, 2019 IDA-41160 Loan Repay 666,075.94
Mar 1, 2020 IDA-41160 Loan Repay 12,822.86
Mar 1, 2020 IDA-41160 Loan Repay 646,494.25
Mar 1, 2020 IDA-41160 Int Charges 227,464.36
Mar 1, 2020 IDA-41160 Int Charges 227,464.36
Sep 1, 2019 IDA-41160 Loan Repay 656,945.40
Sep 1, 2019 IDA-41160 Int Charges 229,109.70
Sep 1, 2019 IDA-41160 Int Charges 229,109.70
Sep 1, 2019 IDA-41160 Int Charges 2,351.15
Sep 1, 2019 IDA-41160 Int Charges 2,351.15
Sep 1, 2019 IDA-41160 Loan Repay 0.01
Sep 1, 2019 IDA-41160 Int Charges -0.01
Sep 1, 2019 IDA-41160 Int Charges -0.01
Mar 1, 2021 IDA-41160 Int Charges 30,200.71
Mar 1, 2021 IDA-41160 Int Charges 30,200.71
Mar 1, 2021 IDA-41160 Loan Repay 689,770.06
Mar 1, 2021 IDA-41160 Int Charges 232,797.36
Mar 1, 2021 IDA-41160 Int Charges 232,797.36
Sep 1, 2020 IDA-41160 Loan Repay 6,166.82
Sep 1, 2020 IDA-41160 Loan Repay 677,280.30
Sep 1, 2020 IDA-41160 Int Charges 203,302.47
Jan 2, 2014 IDA-41160 Loan Disb 342,090.80
Mar 1, 2014 IDA-41160 Int Charges 222,816.98
Mar 1, 2014 IDA-41160 Int Charges 222,816.98
Jan 23, 2014 IDA-41160 Loan Disb 1,390,563.80
Jan 23, 2014 IDA-41160 Loan Disb 1,080,426.90
Mar 1, 2014 IDA-41160 Int Charges 4,585.97
Mar 1, 2014 IDA-41160 Int Charges 4,585.97
Sep 3, 2013 IDA-41160 Loan Disb 775,778.56
Aug 21, 2013 IDA-41160 Loan Disb -1,903.18
Aug 5, 2013 IDA-41160 Loan Disb 118,925.43
Aug 12, 2013 IDA-41160 Loan Disb 1,473,732.80
Nov 13, 2013 IDA-41160 Loan Disb 131,792.44
Jul 26, 2013 IDA-41160 Loan Disb 1,369,650.50
Sep 1, 2013 IDA-41160 Int Charges 584.47
Sep 1, 2013 IDA-41160 Int Charges 584.47
Sep 1, 2013 IDA-41160 Int Charges 155,982.64
Sep 1, 2013 IDA-41160 Int Charges 155,982.64
Sep 5, 2013 IDA-41160 Loan Disb 281,753.84
Aug 21, 2013 IDA-41160 Loan Disb 374,618.38
Jul 26, 2013 IDA-41160 Loan Disb 125,057.16
Jul 26, 2013 IDA-41160 Loan Disb 450,002.90
Jul 26, 2013 IDA-41160 Loan Disb 159,622.64
Jul 29, 2013 IDA-41160 Loan Disb 20,150.44
Jul 12, 2013 IDA-41160 Loan Disb 580,776.00
Aug 29, 2013 IDA-41160 Loan Disb 351,811.66
Jul 2, 2013 IDA-41160 Loan Disb 195,577.84
Sep 3, 2013 IDA-41160 Loan Disb 304,204.30
Jun 17, 2014 IDA-41160 Loan Disb -107,526.31
Jun 10, 2014 IDA-41160 Loan Disb -29,780.11
May 16, 2014 IDA-41160 Loan Disb -413.07
Apr 22, 2014 IDA-41160 Loan Disb 1,041,487.40
Apr 17, 2014 IDA-41160 Loan Disb 78,517.85
May 5, 2014 IDA-41160 Loan Disb 1,263,823.50
May 5, 2014 IDA-41160 Loan Disb 114,954.41
May 6, 2014 IDA-41160 Loan Disb -11,735.11
Apr 15, 2014 IDA-41160 Loan Disb 236,400.00
Apr 15, 2014 IDA-41160 Loan Disb 198,222.80
Apr 30, 2014 IDA-41160 Loan Disb 119,019.21
Apr 11, 2014 IDA-41160 Loan Disb 461,332.38
May 7, 2014 IDA-41160 Loan Disb 71,966.04
May 7, 2014 IDA-41160 Loan Disb 92,412.62
May 7, 2014 IDA-41160 Loan Disb 101,048.40
Apr 18, 2014 IDA-41160 Loan Disb 782,676.90
Dec 2, 2013 IDA-41160 Loan Disb 380,062.70
Jan 27, 2014 IDA-41160 Loan Disb 774,558.44
Feb 18, 2014 IDA-41160 Loan Disb 649,250.44
Feb 21, 2014 IDA-41160 Loan Disb 1,381,676.80
Feb 21, 2014 IDA-41160 Loan Disb 604,598.25
Dec 13, 2013 IDA-41160 Loan Disb 826,781.00
Dec 4, 2013 IDA-41160 Loan Disb 550,203.70
Nov 19, 2013 IDA-41160 Loan Disb 404,003.56
Sep 19, 2013 IDA-41160 Loan Disb 372,167.47
Oct 15, 2013 IDA-41160 Loan Disb 1,560,973.40
Sep 4, 2013 IDA-41160 Loan Cancel 7,543,022.00
Sep 27, 2013 IDA-41160 Loan Disb 458,422.75
Jan 21, 2014 IDA-41160 Loan Disb 12,000.00
Sep 19, 2013 IDA-41160 Loan Disb 312,420.97
Dec 26, 2013 IDA-41160 Loan Disb 553,971.06
Jan 6, 2014 IDA-41160 Loan Disb 1,330,753.80
Dec 9, 2013 IDA-41160 Loan Disb 420,421.56
Oct 18, 2013 IDA-41160 Loan Disb 71,219.36
Nov 22, 2013 IDA-41160 Loan Disb 22,436.43
Nov 13, 2013 IDA-41160 Loan Disb 574,489.06
Mar 17, 2015 IDA-41160 Int Charges 240,905.67
Footnotes

Ratings

IMPLEMENTATION RATINGS

Name Review Date
Progress towards achievement of PDO Moderately Unsatisfactory 2014-01-13
Procurement Moderately Satisfactory 2014-01-13
Counterpart Funding Satisfactory 2014-01-13
Project Management Moderately Unsatisfactory 2014-01-13
Financial Management Moderately Satisfactory 2014-01-13
Monitoring and Evaluation Moderately Satisfactory 2014-01-13
Overall Implementation Progress (IP) Moderately Satisfactory 2014-01-13

COMPLETION RATINGS

INDICATORIMPLEMENTATION COMPLETION & RESULTS REPORT: 06-26-2014
OutcomesModerately Unsatisfactory
Risk to Development OutcomeSubstantial
Bank PerformanceModerately Unsatisfactory
Borrower PerformanceModerately Unsatisfactory
Government PerformanceModerately Unsatisfactory
Implementing AgencyModerately Unsatisfactory

INDEPENDENT EVALUATION RATINGS

INDICATORICR REVIEW: 09-29-2015PROJECT PERFORMANCE ASSESSMENT REPORT:
Outcome RatingModerately Unsatisfactory N/a
Risk To Development OutcomeSignificantN/a
Bank PerformanceModerately UnsatisfactoryN/a
Borrower PerformanceModerately UnsatisfactoryN/a
Government PerformanceModerately UnsatisfactoryN/a
Implementing AgencyModerately UnsatisfactoryN/a
Icr QualitySatisfactoryN/a
M&e QualityModestN/a

Results Framework

PROJECT DEVELOPMENT OBJECTIVE INDICATORS

INDICATORBASELINECURRENTTARGET
  • Formulation and implementation of ICT policies and common standards in MICValueLimited capacity to formulate policies and guide iEnterpriseArchitecture (EA) andinteroperabilityThe following three standards are formulated:Ente
    DateAugust 28, 2006October 31, 2013December 31, 2013
    Comment2 out of 4 targets were completed (EA and Interoperability standard). E-Govt Framework and security are in the final stage, o befully completed by December 2013.
  • Reduced transaction costs, increased transparency and users' satisfaction of selected government services through e-applications (Hanoi, Danang)Value0Transaction time will be reduced by one and a half
    DateAugust 28, 2006October 31, 2013December 31, 2013
    CommentE-services are under implementation. So far, 1 G2B service isoperational (Businessregistration servicein Danang.), but costreduction rate and user satisfaction rate have not yet measured (just finished development phase).At Hanoi:Currently, there are 3level public services implemented online by Hanoi DIC. And the time of online transactions is reduced in comparison with thetraditionalway. They are: + Issuing license for publishing documents without business (transition time is reduced to 4 days from10 days)+ Issuing license for organization of press conferences (transition time is reduced to 2 days from 5 days)As of October2013, time saving and cost reduction survey has not yet done, but by the end of the project, the full survey willbe completed.Probability of achieve the project end target will be around 80-90%.
  • Number of G2B services available online (Hanoi and Danang)Value013
    DateAugust 28, 2006October 31, 2013December 31, 2013
    Comment1 G2B service is operational (business registration service in Danang).Note: Public Procurement service in Danang was canceledand implemented by own govt funding. Business registration system is under implementation in Hanoi.33 % target achieved.The project targeted 3 G2B service available online, namely: business registration service (Hanoi, Danang), and public procurementservice (Danang).
  • Increase number of private firms using ICT and e-servicesValuen/aDanang:• SMEs are well-informed about the current500 managers of SMEs trained how to apply IT in th
    DateAugust 28, 2006October 31, 2013December 31, 2013
    Comment
  • Upgrading ICT infrastructure to support eGovernment technical capacity in MIC, GSO, MOFA, Hanoi, and DanangValue0Completed in MIC DICs. Almost completed in DanangTotal 5.Completion of 5 internal ICT network (LAN
    DateAugust 26, 2006October 31, 2013December 31, 2013
    Comment80% achievement.GSO, MOFA, and Danang are at the final stage of completion (user acceptance stage) of ICT infrastructureupgrading. There has been some delay in Hanoi. Hanoi cancelled packages in June 2013 due to accumulated implementation delays,which would affect the PDO achievement, but the impact would be relatively small compared to other locations.
  • Number of e-services and socio-economic information available through eGateway (MIC), portal sites (GSO, Hanoi, and Danang)Value0.005.006.00
    DateAugust 28, 2006October 31, 2013December 31, 2013
    Comment5• 3 licensing e-services of MIC available online (launched in May 2013).(Radio transmitter permission, registration ofpublications by Publishing Houses, Registration of imported publication portfolio), and application process was completelyconverted to e-transaction (no more paper-based application accepted.) • Danang: 1-gate service is implemented, up and running.•GSO portal is completed, up and running• Hanoi one-gate services portal are under implementation.As of October 2013, 5 out of 6targeted e-services were implemented and operational. Hanoi one-gate service portal is delayed. Hopefully it will be all completedby Dec 15, 2013.

INTERMEDIATE RESULTS INDICATORS

INDICATORBASELINECURRENTTARGET
  • MIC: Design and implementation of e-Government framework, common IT standards and ICT policiesValueThere are no guideline and framework to develop th+ TA on e-government Framework and IT applications• E-government framework is in place to guide all
    DateAugust 28, 2006October 31, 2013December 31, 2013
    CommentProject fully completed the project end target, and nothing more expected.
  • MIC, Hanoi and Danang: Improved ICT awareness and management capacity through trainingValueLack of IO and CIO awareness and knoledge of how IMIC: • 497 CIOs/IOs trained (277 CIOs/IOs from mi• 400 CIOs/IOs trained in which 260 CIOs/IOs from
    DateAugust 28, 2006October 31, 2013December 31, 2013
    CommentThis indicator almost achieved the target.3 trainings are planned before the project closing.
  • GSO: Number of survey database available trhough GSO portalValueData disseminated in hard copy format, very limiteGSO portal and centralized data warehouse is now uMore than 60 percent of databases are integrated t
    DateAugust 28, 2006October 31, 2013December 31, 2013
    CommentThe project will fully achieve the target by the end of project.
  • Hanoi: Number of public services available through City PortalValueCity government services are provided and processeData center to host the City Portal is completed The one stop software for government agencies has
    DateAugust 28, 2006October 31, 2013December 31, 2013
    CommentIt is still under implementation. Current achievement rate is around 70 % of the project end target. It will likely achieve thetarget.
  • Danang: Number of participants from SMEs take IT training to enhance IT skills for their business and activities in e-commerce, e-procurement, and e-servicesValueOnly 20 percent of SMEs use ICT, and only 5 percen+ SMEs are well-informed about the current service1000 participants from SMEs trained in e-commerce,
    DateAugust 28, 2006October 31, 2013December 31, 2013
    CommentWaiting for more detail information from PIU.
  • GSO: Time saving of survey data collection and processing through new system (data scanning, capture, and processing)ValuePrevious census data collection and processing proCensus 2009 data collection and processing took 8 • Form Scanning Infrastructure to support future l
    DateAugust 28, 2006October 31, 2013December 31, 2013
    CommentAs a result of successful implementation of SSIS, GSO estimates that data collection and processing for CPI survey will be reducedfrom 15 days to 10 days. The project end target will be most likely fully achieved.
  • MIC: Completion of ICT infrastructure upgrade to enhance communications between MIC and DICs, and MOFAValueLimited access to ICT infrastructure+ MIC completed the audio and video conference sy• Improved ICT infrastructure for MIC and MOFA (co
    DateMarch 17, 2010October 31, 2013December 31, 2013
    CommentCompletion rate 90%.
  • MIC: Quality and security assurance for ICT services in Vietnam improved through core MIC serviceValueVietnamese telecoms policies do not yet meet interN/A(under implementation –MIC1.2: finished instalUpgrade of root certification authority (CA) to pe
    DateAugust 28, 2006October 31, 2013December 31, 2013
    CommentThis indicator will be achieved by Nov 30, 2013.
  • MIC: Completion of 3 licensing e-services and the visa online service offered to businesses and citizens available onlineValueThere are lengthy transaction times and high costs- 3 licensing e-services launched in May 3, 2013 (3 licensing e-services available online (1. radio
    DateAugust 28, 2006October 31, 2013December 31, 2013
    CommentCurrent achievement rate is 90%.
  • GSO: Design and implementation of GSO IT architectureValueNo IT architecture to connect the various departmeGSO Enterprise Architecture is in place and all of- GSO Enterprise Architecture in Place - EA artif
    DateFebruary 9, 2010October 31, 2013December 31, 2013
    CommentThe project fully achieved the project end target.
  • GSO: Time saving of new data management and report generation through database integrationValueLimited number of stand alone databases some of whThree out of nine sector databases (population, SMCommon SSIC system setup to support GSO for new st
    DateAugust 28, 2006October 31, 2013December 31, 2013
    CommentThe project completed all activities related to this indicator. We are still waiting for the actual time saving data from CPIpilotsurvey planned in Nov, but the project end target is more likely to be fully achieved.
  • GSO: Improved data transfer through local area network (LAN) connection between GSO and Provincial Statistical Offices (PSOs)ValueMany of the PSOs are not connected to GSO and datAll PSOs and 3 ITCs havebeen connected with GSOHCommunications between GSO and PSO greatly enhance
    DateAugust 28, 2006October 31, 2013December 31, 2013
    CommentThe project fully achieved the project end target.
  • GSO: Improved capacity of staff in performing streamlined and IT-enable GSO processesValueLack of awareness and knowledge of how ICT can pla122 CIOs trained and certified; 83 GSO staff and I670 GSO and PSO staff trained and/or accredited
    DateAugust 28, 2006October 31, 2013December 31, 2013
    CommentThe project fully achieved the project target
  • Hanoi: Design and implementation of city-level government IT architectureValueNo IT architecture to connect the various departmeunder implementationA Master plan Design for EA of three level of gov
    DateFebruary 2, 2010October 31, 2013December 31, 2013
    Comment+ The main task (Task 3) - Design for EA of three level of government - is under implemented. Acceptance Committee gave commentsfor this report and Consultants is revising. Draft of Task 4 – develop this designed EA for a selected Department, Ward - is beingrevising under PIU comments. Task 5 training is underway.+ nearly 50% is completed. + It is expected to have this assignment(contract) completed by the end of November.
  • Hanoi: Reduction of time required for one transaction of selected government services through City Portal compared to the traditional wayValueHanoi:It takes 14 days for an enterprise to compleNo data available(City Portal is under implementaTransaction time through the one-gate system will
    DateAugust 28, 2006October 31, 2013June 30, 2013
    CommentThis indicator may fail to fully achieve due to the delays of City Portal implementation.
  • Danang: Improved transparency and reduced transaction costs (i.e. time) for vehicle registration and drivers licenseValuedrivers license was procedded offlineNo survey has been conducted yet.•Driving Licens• The Driving License System launched and integrat
    DateAugust 28, 2006October 31, 2013December 31, 2013
    CommentBeneficiary survey is planned in end-Nov to December. The final survey results will be ready by the end of December, 2013.
  • Danang: Improved ICT infrastructure of the city governmentValueNo significant ICT infrastructure developed in the•Danang Metro Area Network is completed.•DevelopDanang Metro Area Network prividing fiber connecti
    DateAugust 28, 2006October 31, 2013December 31, 2013
    CommentThis indicator is fully achieved
  • Hanoi: Improved ICT awareness and managment capacity through trainingValueLack of IO and CIO awareness and knowledge of how 30 leaders were trained in Singapore in 2011.+ 340 leaders and key official receive CIO traini
    DateApril 28, 2006October 31, 2013June 30, 2013
    CommentTraining for SME was initially planned by the project fund, but implemented by the local fund. As a result, more than 100 SMEstrained by local fund.
  • MIC: Time savings of new systems (3 licensing e-services and visa online service)ValueThere are lengthytransaction times andhigh costs- Radio spectrum: Processing time shortened from 2Radio spectrum:Processing time shortened from 20
    DateAugust 26, 2006October 31, 2013December 31, 2013
    CommentCurrent achievement rate is 85%. (Time saving by new visa online service will be monitored by the end of the project.)
  • Danang: Number of city officials take training and IT training coursesValueCity officials have limited awareness of ICT use a•27 leaders and officials have received CIO traini• At least 27 leaders have received CIO training•
    DateAugust 28, 2006October 31, 2013December 31, 2013
    CommentThis indicator is fully achieved.
  • Danang: Design and implementation of city-level government IT architectureValueNo IT architecture to connect the various departme+ Danang E-government Enterprise Architecture in p91 authority units are aligned to IT architecture
    DateAugust 28, 2006October 31, 2013December 31, 2013
    CommentHighly achieved than the project end target
  • Danang: Improved transparency and reduced transaction costs (i.e. time) for business registration and investment licensesValueBusiness registration and license processing done Business Registration System and Investment Projec• The e-Business Registration System launched and
    DateAugust 28, 2006October 31, 2013December 31, 2013
    CommentBeneficiary survey is planned in end-Nov to December. The final survey results will be ready by the end of December, 2013.]
  • Danang: Better access to government services through different channelsValueCity government services are provided and processeContact Center in place (via number 881888) to proDanang Public Wifi with its coverage over public a
    DateAugust 28, 2006October 31, 2013December 31, 2013
    CommentFully achieved the project end target.
  • Danang: Improved transparency and reduced transaction costs (i.e. time) for Construction PermitsValue0The system is completed development phase and unde• The Construction Permits System launched and int
    DateAugust 28, 2006October 31, 2013December 31, 2013
    Commentno system exists.This indicators will be fully achieved by the project closing.
  • Danang: Enhance the efficiency in Public Transport ManagementValue0•The system is under commissioning with 100/100 bu• The Public Transportation Management launched.
    DateAugust 28, 2006October 31, 2013December 31, 2013
    Commentno system exists.Fully achieved the project end target.
  • Danang: Enhance the efficiency in Management of Water Source’s QualityValue0•The system is in operation•Raw water is monitore• The Water Monitoring System launched.• Raw wat
    DateAugust 28, 2006October 31, 2013December 31, 2013
    Commentno system exists.Fully achieved the project end target.
  • Danang: More efficient Government administrationValue0+ 90 departments/ agencies provided video phones (• 7 Districts and 56 Wards/ Communes use e-Distric
    DateAugust 28, 2006October 31, 2013December 31, 2013
    CommentFully achieved the project end target.]
  • Danang: Enhance and develop the ICT Human Resources in Danang CityValuen.a.•Danang’s ICT HR Development Master Plan was devel• Danang’s ICT HR Development Master Plan is appro
    DateAugust 28, 2006October 31, 2013December 31, 2013
    CommentThe project will most likely achieve the project end target.