Governance eTransformation Project

Abstract*

The objective of the Governance e-Transformation Project for Moldova is to transform delivery of selected public services using Information and Communications Technologies (ICT). There are two components to the project. The first component is e-leadership capacity and enabling environment ($8 million): this component will provide support to the e-government center that was recently established to drive government-wide e-transformation agenda. Support... Show More

Development Objective

The project development objective is to transform delivery of selected public services using ICTs. This objective will be achievedby: (i) improving leadership capacity, enabling environment and management of ICTs in the public sector; (ii) using a modern service delivery platform, and (iii) increasing transparency in the public sector.

Key Details

Project Details

Project ID
P121231
Status
Closed
Team Leader
Sandra Sargent
Borrower 2
State Chancellery

Country
Moldova
Disclosure Date
May 2, 2011
Approval Date
(as of board presentation)
June 9, 2011
Effective Date
September 28, 2011

Total Project Cost 1
US$ 23.00 million
Implementing Agency
eGovernment Center
Region
Europe and Central Asia
Fiscal Year 3
2011

Commitment Amount
US$ 20.00 million
Environmental Category
C
Last Update Date
July 7, 2023
Closing Date
December 31, 2016

Last Stage Reached
BANK APPROVED

Notes
1. Total project cost includes funding from World Bank and non-bank sources in US$ millions. Active and Closed projects show current commitments. Proposed (pipeline) and dropped projects show the forecast amount. The commitment amount for projects in the pipeline is indicative and may be modified during the project preparation.
2. Borrower refers to the Borrower of a Loan or Recipient of a Grant.
3. ”Fiscal Year” is the fiscal year in which the project was approved (or dropped if the status is dropped). The World Bank's fiscal year is from July 1 - June 30. For example, a fiscal year of 1996 corresponds to July 1, 1995 - June 30, 1996.

Sectors

Themes

FY17 - Private Sector Development

FY17 - Business Enabling Environment5%
- FY17 - Innovation and Technology Policy5%
FY17 - Jobs26%
- FY17 - Job Creation26%

FY17 - Public Sector Management

FY17 - Public Administration16%
- FY17 - Administrative and Civil Service Reform2%
- FY17 - Transparency, Accountability and Good Governance14%

FY17 - Urban and Rural Development

FY17 - Rural Development26%
- FY17 - Rural Infrastructure and service delivery26%
FY17 - Urban Development26%
- FY17 - Urban Infrastructure and Service Delivery26%

Project Map

Interactive Map

Finances

Financing Plan (US$ Millions)

Financier	Commitments
IDA Credit	20.00
Borrower/Recipient	3.00

Total Project Financing (US$ Millions)

Product Line	IBRD/IDA
IBRD Commitment	N/A
IDA Commitment	20.00
IBRD + IDA Commitment	20.00

Lending Instrument
Grant Amount	N/A
Total Project Cost**	23.00

Summary Status of World Bank Financing (US$ Millions) as of March 31, 2025

No data available.

Detailed Financial Activity as of March 31, 2025

Download:

Period	Financier	Transaction Type	Amount (US$)
Jan 15, 2022	IDA-50000	Int Charges	61,646.55
Jan 15, 2022	IDA-50000	Int Charges	61,646.55
Jan 15, 2023	IDA-50000	Loan Repay	6,018.56
Jan 15, 2023	IDA-50000	Int Charges	32,655.89
Jan 15, 2023	IDA-50000	Int Charges	32,655.89
Jan 15, 2023	IDA-50000	Loan Repay	14,570.22
Jan 15, 2023	IDA-50000	Loan Repay	835,210.30
Jul 15, 2023	IDA-50000	Int Charges	22,000.40
Jul 15, 2023	IDA-50000	Int Charges	22,000.40
Jul 15, 2023	IDA-50000	Loan Repay	50,936.52
Jul 15, 2023	IDA-50000	Loan Repay	808,734.06
Jul 15, 2023	IDA-50000	Int Charges	43,415.65
Jul 15, 2023	IDA-50000	Int Charges	43,415.65
Jan 15, 2020	IDA-50000	Int Charges	115.57
Jan 15, 2020	IDA-50000	Int Charges	115.57
Jan 15, 2020	IDA-50000	Int Charges	65,426.73
Jan 15, 2020	IDA-50000	Int Charges	65,426.73
Jul 15, 2020	IDA-50000	Int Charges	333.54
Jul 15, 2020	IDA-50000	Int Charges	333.54
Jul 15, 2020	IDA-50000	Int Charges	64,700.15
Jul 15, 2020	IDA-50000	Int Charges	64,700.15
Jan 15, 2021	IDA-50000	Int Charges	1,535.91
Jan 15, 2021	IDA-50000	Int Charges	1,535.91
Jan 15, 2021	IDA-50000	Int Charges	67,562.13
Jan 15, 2021	IDA-50000	Int Charges	67,562.13
Jul 15, 2021	IDA-50000	Int Charges	990.57
Jul 15, 2021	IDA-50000	Int Charges	990.57
Jul 15, 2021	IDA-50000	Loan Repay	904,142.10
Jul 15, 2021	IDA-50000	Int Charges	7,971.00
Jul 15, 2021	IDA-50000	Int Charges	7,971.00
Jul 15, 2021	IDA-50000	Int Charges	59,839.67
Jul 15, 2021	IDA-50000	Int Charges	59,839.67
Jan 15, 2018	IDA-50000	Int Charges	-7.29
Jan 15, 2018	IDA-50000	Int Charges	984.74
Jan 15, 2018	IDA-50000	Int Charges	67,242.84
Jan 15, 2018	IDA-50000	Int Charges	67,242.84
Jan 15, 2018	IDA-50000	Int Charges	7.29
Jan 15, 2018	IDA-50000	Int Charges	984.74
Jul 15, 2018	IDA-50000	Int Charges	66,735.37
Jul 15, 2018	IDA-50000	Int Charges	66,735.37
Jul 15, 2018	IDA-50000	Int Charges	945.36
Jul 15, 2018	IDA-50000	Int Charges	945.36
Jan 15, 2019	IDA-50000	Int Charges	64,501.88
Jan 15, 2019	IDA-50000	Int Charges	64,501.88
Jan 15, 2019	IDA-50000	Int Charges	1,266.25
Jan 15, 2019	IDA-50000	Int Charges	1,266.25
Jul 15, 2019	IDA-50000	Int Charges	644.82
Jul 15, 2019	IDA-50000	Int Charges	644.82
Jul 15, 2019	IDA-50000	Int Charges	65,798.41
Jul 15, 2019	IDA-50000	Int Charges	65,798.41
Sep 6, 2016	IDA-50000	Loan Disb	647,626.70
Dec 1, 2016	IDA-50000	Loan Disb	60,480.01
Nov 29, 2016	IDA-50000	Loan Disb	215,800.00
Sep 6, 2016	IDA-50000	Loan Disb	24,036.35
Dec 1, 2016	IDA-50000	Loan Disb	47,685.60
Jan 15, 2017	IDA-50000	Int Charges	57,096.84
Jan 4, 2017	IDA-50000	Loan Disb	2,612.13
Jan 15, 2017	IDA-50000	Int Charges	57,096.84
Nov 10, 2016	IDA-50000	Loan Disb	115,090.61
Nov 2, 2016	IDA-50000	Loan Disb	124,800.00
Jan 15, 2017	IDA-50000	Int Charges	372.67
Jan 15, 2017	IDA-50000	Int Charges	372.67
Dec 9, 2016	IDA-50000	Loan Disb	148,187.20
May 19, 2017	IDA-50000	Loan Disb	-5,124.52
May 19, 2017	IDA-50000	Loan Disb	-133.46
Mar 29, 2017	IDA-50000	Loan Disb	102,291.40
May 19, 2017	IDA-50000	Loan Cancel	9,036.04
Jul 15, 2017	IDA-50000	Int Charges	451.37
Jul 15, 2017	IDA-50000	Int Charges	451.37
Jul 15, 2017	IDA-50000	Int Charges	65,084.12
Jul 15, 2017	IDA-50000	Int Charges	65,084.12
Sep 17, 2015	IDA-50000	Loan Disb	54,704.00
Mar 28, 2016	IDA-50000	Loan Disb	54,704.00
Jan 19, 2016	IDA-50000	Loan Disb	62,399.99
Mar 14, 2016	IDA-50000	Loan Disb	308,978.53
Apr 19, 2016	IDA-50000	Loan Disb	78,604.00
Apr 5, 2016	IDA-50000	Loan Disb	24,036.36
Mar 24, 2016	IDA-50000	Loan Disb	40,406.38
Jan 15, 2024	IDA-50000	Loan Repay	833,744.90
Jan 15, 2024	IDA-50000	Loan Repay	14,209.67
Jan 15, 2024	IDA-50000	Int Charges	41,136.34
Jan 15, 2024	IDA-50000	Int Charges	41,136.34
Jan 15, 2024	IDA-50000	Int Charges	8,053.34
Jan 15, 2024	IDA-50000	Int Charges	8,053.34
Jul 15, 2024	IDA-50000	Loan Repay	833,357.20
Jul 15, 2024	IDA-50000	Int Charges	6,517.93
Jul 15, 2024	IDA-50000	Int Charges	6,517.93
Jun 9, 2011	IDA-50000	Loan Commitment	20,000,000.00
Jul 15, 2024	IDA-50000	Loan Repay	9,018.56
Jul 15, 2024	IDA-50000	Int Charges	41,573.50
Jul 15, 2024	IDA-50000	Int Charges	41,573.50
Jan 15, 2022	IDA-50000	Loan Repay	9,643.50
Jul 15, 2022	IDA-50000	Int Charges	44,349.18
Jul 15, 2022	IDA-50000	Int Charges	44,349.18
Jul 15, 2022	IDA-50000	Int Charges	1,877.88
Jul 15, 2022	IDA-50000	Int Charges	1,877.88
Jul 15, 2022	IDA-50000	Loan Repay	830,983.40
Jul 15, 2022	IDA-50000	Int Charges	11,742.21
Jul 15, 2022	IDA-50000	Int Charges	11,742.21
Jan 15, 2022	IDA-50000	Loan Repay	53,888.02
Jan 15, 2022	IDA-50000	Loan Repay	830,024.25
Sep 24, 2014	IDA-50000	Loan Disb	53,867.77
Aug 22, 2014	IDA-50000	Loan Disb	309,760.40
Feb 27, 2015	IDA-50000	Loan Disb	21,450.00
Feb 26, 2015	IDA-50000	Loan Disb	49,046.87
Feb 4, 2015	IDA-50000	Loan Disb	360,259.44
Jul 15, 2014	IDA-50000	Int Charges	354.86
Jul 15, 2014	IDA-50000	Int Charges	354.86
Jul 22, 2014	IDA-50000	Loan Disb	9,716.21
Jul 23, 2014	IDA-50000	Loan Disb	68,250.01
Apr 9, 2015	IDA-50000	Loan Disb	97,085.15
Nov 14, 2014	IDA-50000	Loan Disb	319,559.70
Nov 12, 2014	IDA-50000	Loan Disb	17,012.74
Jan 23, 2015	IDA-50000	Loan Disb	282,985.56
Feb 11, 2015	IDA-50000	Loan Disb	32,000.00
Oct 23, 2014	IDA-50000	Loan Disb	122,463.52
Sep 29, 2014	IDA-50000	Loan Disb	80,629.04
Jul 31, 2013	IDA-50000	Loan Disb	11,749.98
Jul 15, 2013	IDA-50000	Int Charges	611.26
Jul 15, 2013	IDA-50000	Int Charges	611.26
Jul 15, 2013	IDA-50000	Int Charges	13,264.24
Jul 15, 2013	IDA-50000	Int Charges	13,264.24
Jul 19, 2013	IDA-50000	Loan Disb	106,379.78
Nov 19, 2014	IDA-50000	Loan Disb	180,009.78
Sep 17, 2013	IDA-50000	Loan Disb	297,517.30
Nov 6, 2013	IDA-50000	Loan Disb	187,959.58
Sep 25, 2013	IDA-50000	Loan Disb	249,766.14
Feb 12, 2014	IDA-50000	Loan Disb	46,793.03
Feb 5, 2014	IDA-50000	Loan Disb	91,925.79
Dec 27, 2013	IDA-50000	Loan Disb	68,249.99
Oct 1, 2013	IDA-50000	Loan Disb	11,651.99
Feb 28, 2014	IDA-50000	Loan Disb	381,639.44
Jan 15, 2014	IDA-50000	Int Charges	206.80
Jan 15, 2014	IDA-50000	Int Charges	206.80
Nov 19, 2013	IDA-50000	Loan Disb	214,492.69
Jan 15, 2014	IDA-50000	Int Charges	17,731.39
Jan 15, 2014	IDA-50000	Int Charges	17,731.39
Jan 29, 2014	IDA-50000	Loan Disb	66,395.09
Sep 20, 2013	IDA-50000	Loan Disb	2,987.32
Mar 14, 2014	IDA-50000	Loan Disb	76,049.99
Feb 19, 2016	IDA-50000	Loan Disb	54,704.00
Jul 15, 2016	IDA-50000	Int Charges	50.81
Jul 15, 2016	IDA-50000	Int Charges	49,998.07
Jul 15, 2016	IDA-50000	Int Charges	49,998.07
Jul 18, 2016	IDA-50000	Loan Disb	553,483.50
Dec 14, 2016	IDA-50000	Loan Disb	38,524.99
Feb 16, 2016	IDA-50000	Loan Disb	24,036.36
Sep 30, 2016	IDA-50000	Loan Disb	77,013.04
Oct 7, 2016	IDA-50000	Loan Disb	42,624.57
Jul 1, 2016	IDA-50000	Loan Disb	40,247.19
Oct 21, 2016	IDA-50000	Loan Disb	24,036.36
Jun 28, 2016	IDA-50000	Loan Disb	110,881.21
Jul 15, 2016	IDA-50000	Int Charges	50.81
Dec 20, 2016	IDA-50000	Loan Disb	245,039.81
Dec 7, 2016	IDA-50000	Loan Disb	185,344.58
May 12, 2016	IDA-50000	Loan Disb	173,770.66
May 18, 2016	IDA-50000	Loan Disb	122,652.79
May 12, 2016	IDA-50000	Loan Disb	62,400.00
Sep 6, 2016	IDA-50000	Loan Disb	62,400.00
Nov 28, 2016	IDA-50000	Loan Disb	104,824.75
Dec 21, 2016	IDA-50000	Loan Disb	22,500.01
Aug 11, 2016	IDA-50000	Loan Disb	134,967.14
Dec 23, 2016	IDA-50000	Loan Disb	266,400.00
Dec 12, 2016	IDA-50000	Loan Disb	3,678.00
Aug 9, 2016	IDA-50000	Loan Disb	64,542.00
Jun 8, 2016	IDA-50000	Loan Disb	54,704.01
Sep 15, 2016	IDA-50000	Loan Disb	245,039.80
Jul 15, 2015	IDA-50000	Int Charges	31,520.09
Jul 15, 2015	IDA-50000	Int Charges	31,520.09
May 14, 2015	IDA-50000	Loan Disb	54,703.99
Jun 10, 2015	IDA-50000	Loan Disb	54,704.00
Jul 31, 2015	IDA-50000	Loan Disb	24,036.36
Jul 31, 2015	IDA-50000	Loan Disb	54,704.00
May 28, 2015	IDA-50000	Loan Disb	252,710.80
Jul 6, 2015	IDA-50000	Loan Disb	34,813.83
Jun 19, 2015	IDA-50000	Loan Disb	11,343.00
Jul 15, 2015	IDA-50000	Int Charges	496.09
Jul 15, 2015	IDA-50000	Int Charges	496.09
Jan 15, 2016	IDA-50000	Int Charges	108.73
Jan 15, 2016	IDA-50000	Int Charges	108.73
Jan 15, 2016	IDA-50000	Int Charges	39,503.24
Jan 15, 2016	IDA-50000	Int Charges	39,503.24
Jan 19, 2016	IDA-50000	Loan Disb	54,704.00
Jun 22, 2015	IDA-50000	Loan Disb	14,210.55
Jul 31, 2015	IDA-50000	Loan Disb	62,399.99
Jul 31, 2015	IDA-50000	Loan Disb	24,036.36
Sep 24, 2015	IDA-50000	Loan Disb	35,313.19
Sep 24, 2015	IDA-50000	Loan Disb	45,813.40
Oct 6, 2015	IDA-50000	Loan Disb	145,966.81
Oct 22, 2015	IDA-50000	Loan Disb	24,036.36
Oct 22, 2015	IDA-50000	Loan Disb	75,670.11
Sep 25, 2015	IDA-50000	Loan Disb	177,157.16
Dec 11, 2015	IDA-50000	Loan Disb	54,704.00
Nov 10, 2015	IDA-50000	Loan Disb	54,704.00
Nov 10, 2015	IDA-50000	Loan Disb	201,815.12
Dec 29, 2015	IDA-50000	Loan Disb	81,565.78
Sep 17, 2015	IDA-50000	Loan Disb	62,400.00
Feb 12, 2016	IDA-50000	Loan Disb	902,689.06
Sep 28, 2015	IDA-50000	Loan Disb	1,787,615.60
Apr 23, 2014	IDA-50000	Loan Disb	94,142.60
May 21, 2014	IDA-50000	Loan Disb	16,070.67
Apr 23, 2014	IDA-50000	Loan Disb	53,100.00
Apr 17, 2014	IDA-50000	Loan Disb	88,500.00
Jun 10, 2014	IDA-50000	Loan Disb	52,275.53
Jun 10, 2014	IDA-50000	Loan Disb	27,112.49
May 28, 2014	IDA-50000	Loan Disb	316,569.06
May 27, 2014	IDA-50000	Loan Disb	22,124.25
Jun 18, 2014	IDA-50000	Loan Disb	251,319.62
Jan 15, 2015	IDA-50000	Int Charges	546.48
Jan 15, 2015	IDA-50000	Int Charges	546.48
Jan 15, 2015	IDA-50000	Int Charges	27,007.29
Jan 15, 2015	IDA-50000	Int Charges	27,007.29
Jul 15, 2014	IDA-50000	Int Charges	22,570.29
Jul 15, 2014	IDA-50000	Int Charges	22,570.29
Feb 17, 2015	IDA-50000	Loan Disb	68,618.99
Aug 11, 2014	IDA-50000	Loan Disb	83,015.19
Jan 27, 2015	IDA-50000	Loan Disb	31,200.00
Sep 2, 2014	IDA-50000	Loan Disb	24,036.37
Mar 3, 2015	IDA-50000	Loan Disb	46,213.72
Sep 2, 2014	IDA-50000	Loan Disb	104,545.20

Footnotes

Ratings

IMPLEMENTATION RATINGS

Name	Review	Date
Project Management	Satisfactory	2017-02-19
Procurement	Satisfactory	2017-02-19
Financial Management	Satisfactory	2017-02-19
Progress towards achievement of PDO	Satisfactory	2017-02-19
Counterpart Funding	Satisfactory	2017-02-19
Monitoring and Evaluation	Highly Satisfactory	2017-02-19
Overall Implementation Progress (IP)	Satisfactory	2017-02-19

COMPLETION RATINGS

INDICATOR	IMPLEMENTATION COMPLETION & RESULTS REPORT: 06-30-2017
Outcomes	Highly Satisfactory
Risk to Development Outcome	Modest
Bank Performance	Highly Satisfactory
Borrower Performance	Substantial
Government Performance	Substantial
Implementing Agency	Highly Satisfactory

INDEPENDENT EVALUATION RATINGS

INDICATOR	ICR REVIEW: 10-12-2017	PROJECT PERFORMANCE ASSESSMENT REPORT:
Outcome Rating	Satisfactory	N/a
Risk To Development Outcome	Modest	N/a
Bank Performance	Moderately Satisfactory	N/a
Borrower Performance	Satisfactory	N/a
Government Performance	Satisfactory	N/a
Implementing Agency	Satisfactory	N/a
Icr Quality	Modest	N/a
M&e Quality	Modest	N/a

Results Framework

PROJECT DEVELOPMENT OBJECTIVE INDICATORS

INDICATOR		BASELINE	CURRENT	TARGET

Citizen uptake of e-government services Value 7.00 43.60 25.00
Date November 1, 2010 November 30, 2016 December 31, 2016
Comment
User Perception of Quality of Public Services (%) Value 0.00 66.00 60.00
Date June 9, 2011 November 30, 2016 December 31, 2016
Comment
Direct project beneficiaries Value 0.00 617354.00 300000.00
Date June 9, 2011 November 30, 2016 December 31, 2016
Comment
Female beneficiaries Value 0.00 52.00 50.00
Date June 9, 2011 November 30, 2016 December 31, 2016
Comment

INTERMEDIATE RESULTS INDICATORS

INDICATOR		BASELINE	CURRENT	TARGET

People trained under the project Value 0.00 2610.00 2000.00
Date June 9, 2011 November 30, 2016 December 31, 2016
Comment
Data sets available on the Open Government Data website Value 50.00 937.00 600.00
Date June 9, 2011 November 30, 2016 December 31, 2016
Comment
Uptake of shared e-Government infrastructure (M-Cloud) Value 0.00 53.70 25.00
Date June 9, 2011 November 30, 2016 December 31, 2016
Comment
Visits to Government Services Portal Value 0.00 1070262.00 400000.00
Date June 9, 2011 November 30, 2016 December 31, 2016
Comment
Public support for e-Government Value 53.00 73.00 70.00
Date November 1, 2010 November 30, 2016 December 31, 2016
Comment

Citizen uptake of e-government services	Value	7.00	43.60	25.00
	Date	November 1, 2010	November 30, 2016	December 31, 2016
	Comment

User Perception of Quality of Public Services (%)	Value	0.00	66.00	60.00
	Date	June 9, 2011	November 30, 2016	December 31, 2016
	Comment

Direct project beneficiaries	Value	0.00	617354.00	300000.00
	Date	June 9, 2011	November 30, 2016	December 31, 2016
	Comment

Female beneficiaries	Value	0.00	52.00	50.00
	Date	June 9, 2011	November 30, 2016	December 31, 2016
	Comment

People trained under the project	Value	0.00	2610.00	2000.00
	Date	June 9, 2011	November 30, 2016	December 31, 2016
	Comment

Visits to Government Services Portal	Value	0.00	1070262.00	400000.00
	Date	June 9, 2011	November 30, 2016	December 31, 2016
	Comment

Public support for e-Government	Value	53.00	73.00	70.00
	Date	November 1, 2010	November 30, 2016	December 31, 2016
	Comment