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Enabling Digital Governance Project

Development Objective

To improve access, quality, and efficiency of selected administrative e-Government services.

Key Details

Project Details

  • P164824

  • Active

  • Tiago Peixoto , Srdjan Svircev, Asami Okahashi

  • The Republic of Serbia

  • Serbia

  • August 1, 2018

  • (as of board presentation)

    April 24, 2019

  • June 25, 2019

  • US$ 55.00 million

  • Office for Information Technologies and Electronic Goverment

  • Europe and Central Asia

  • 2019

  • US$ 50.24 million

  • B

  • November 1, 2023

  • May 31, 2026

  • No

  • BANK APPROVED

  • Notes

Finances

Financing Plan (US$ Millions)

No data available.
Financier Commitments
International Bank for Reconstruction and Development 50.00
Quality Infrastructure Investments Partnerships 0.24
Borrower/Recipient 5.00

Total Project Financing (US$ Millions)

Product Line IBRD/IDA
IBRD Commitment 50.00
IDA Commitment N/A
IBRD + IDA Commitment 50.00
Lending Instrument
Grant Amount 0.24
Total Project Cost** 55.00

Summary Status of World Bank Financing (US$ Millions) as of March 31, 2025

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No data available.
Financier Approval Date Closing Date Principal Disbursed Repayments Interest, Charges & Fees

Detailed Financial Activity as of March 31, 2025

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No data available.
Period Financier Transaction Type Amount (US$)
Apr 4, 2022 IBRD-89470 Loan Disb 1,906,589.00
Nov 15, 2022 IBRD-89470 Int Charges 49,581.77
Nov 15, 2022 IBRD-89470 Int Charges 15,235.32
Nov 9, 2022 IBRD-89470 Loan Disb 1,608,720.00
Feb 15, 2023 IBRD-89470 Loan Disb 4,021,811.80
Dec 14, 2022 IBRD-89470 Loan Disb 768,258.30
Dec 19, 2022 IBRD-89470 Loan Disb 2,115,451.20
Nov 15, 2022 IBRD-89470 Int Charges 349.37
Nov 15, 2022 IBRD-89470 Int Charges 157.37
Jun 9, 2023 IBRD-89470 Loan Disb 3,923,647.00
May 15, 2023 IBRD-89470 Int Charges 43,545.19
May 15, 2023 IBRD-89470 Int Charges 188,324.48
May 15, 2023 IBRD-89470 Int Charges 71.53
May 15, 2023 IBRD-89470 Int Charges 70.62
Nov 15, 2023 IBRD-89470 Int Charges 410,351.10
Nov 15, 2023 IBRD-89470 Int Charges 36,471.22
Nov 8, 2023 IBRD-89470 Loan Disb 2,896,437.00
Jul 19, 2024 IBRD-89470 Loan Disb 2,922,888.50
May 30, 2024 IBRD-89470 Loan Disb -290,785.78
May 15, 2024 IBRD-89470 Int Charges 531,415.20
May 15, 2024 IBRD-89470 Loan Repay 1,097,234.80
May 15, 2024 IBRD-89470 Int Charges 140.79
May 15, 2024 IBRD-89470 Int Charges 2,331.65
May 15, 2020 IBRD-89470 Int Charges 651.53
Apr 24, 2019 IBRD-89470 Loan Commitment 50,000,000.00
May 15, 2024 IBRD-89470 Int Charges 31,684.43
May 15, 2020 IBRD-89470 Int Charges 590.36
May 15, 2020 IBRD-89470 Int Charges 53,373.98
May 15, 2020 IBRD-89470 Int Charges 8,084.76
Jun 25, 2019 IBRD-89470 Loan Disb 124,665.75
Jun 25, 2019 IBRD-89470 Fee Charges 124,665.75
Nov 15, 2019 IBRD-89470 Int Charges 42,914.51
Nov 15, 2019 IBRD-89470 Int Charges 225.54
Oct 24, 2019 IBRD-89470 Loan Disb 4,451,400.00
Nov 15, 2021 IBRD-89470 Int Charges 57,278.92
Nov 15, 2021 IBRD-89470 Int Charges 4,329.34
Nov 15, 2020 IBRD-89470 Int Charges 58,953.19
Nov 15, 2020 IBRD-89470 Int Charges 13,900.69
May 15, 2021 IBRD-89470 Int Charges 59,567.53
May 15, 2021 IBRD-89470 Int Charges 5,006.14
May 15, 2022 IBRD-89470 Int Charges 50,608.93
May 15, 2022 IBRD-89470 Int Charges 3,648.77

Footnotes

Ratings

IMPLEMENTATION RATINGS

Name Review Date
Progress towards achievement of PDO Satisfactory 2025-03-10
Financial Management Satisfactory 2025-03-10
Monitoring and Evaluation Satisfactory 2025-03-10
Overall Implementation Progress (IP) Moderately Satisfactory 2025-03-10
Procurement Satisfactory 2025-03-10
Project Management Moderately Satisfactory 2025-03-10

COMPLETION RATINGS

No data available.

INDEPENDENT EVALUATION RATINGS

No data available.

Results Framework

PROJECT DEVELOPMENT OBJECTIVE INDICATORS

INDICATORBASELINECURRENTTARGET
  • Number of citizens and businesss accessing e-services disagreggated by gender and size of businessesValue1270000.001550000.002000000.00
    DateJanuary 17, 2019August 31, 2023December 2, 2024
    Comment
  • Average increase in user satisfaction with selected e-services provided disagregated by gender and size of businesses (Citizens Engagement)Value0.0080.0050.00
    DateJanuary 17, 2019August 31, 2023December 2, 2024
    Comment
  • Number of services digitalized and available online targeted at businesses and citizensValue4.004.0030.00
    DateJanuary 17, 2019August 31, 2023December 2, 2024
    Comment
  • Amount of time it takes for citizens and businesses to obtain selected digitalized servicesValueTo be determined after the completion of baseline Baseline survey is completed.Depending on the administrative service selected.
    DateDecember 30, 2020August 31, 2023November 28, 2024
    Comment

INTERMEDIATE RESULTS INDICATORS

INDICATORBASELINECURRENTTARGET
  • Number of entities connnected to the Interoperability PlatformValue8.008.0018.00
    DateJanuary 17, 2019August 31, 2023June 30, 2024
    Comment
  • Development of an Administrative Service InventoryValueNoYesYes
    DateJanuary 22, 2019August 31, 2023June 30, 2024
    Comment
  • Number of Citizen Satisfaction Surveys completedValue0.001.003.00
    DateJanuary 28, 2019August 31, 2023June 30, 2024
    Comment
  • Establishment of GOS Meta RegisterValueNoNoYes
    DateJanuary 22, 2019August 31, 2023June 30, 2024
    Comment
  • Number of "to be" process maps generated for selected servicesValue5.0038.0050.00
    DateJanuary 28, 2019August 31, 2023June 30, 2024
    Comment
  • Number of Government Officials trained in digital literacyValue0.005.7010.00
    DateJanuary 29, 2019August 31, 2023June 30, 2024
    Comment
  • Number of services available online through the e-Gov PortalValue0.000.0030.00
    DateJanuary 22, 2019August 31, 2023June 30, 2024
    Comment