Social Welfare Development Project

Abstract*

The Social Welfare Development Project (SWDP) will strengthen the quality, targeting and administration of social benefits and services to those most in need in Croatia. The SWDP is a Specific Investment Loan with three components. The first, improving social services delivery will develop a sustainable spectrum of social programs across prevention, service delivery, and client re-integration into the community. It will have two sub-components: 'programming... Show More

Development Objective

The Social Welfare Development Project will strengthen the quality of social services and will improve administration, planning and policy making of the social welfare system

Key Details

Project Details

Project ID
P069937
Status
Closed
Team Leader
Ivan Drabek
Borrower 2
N/A

Country
Croatia
Disclosure Date
April 29, 2002
Approval Date
(as of board presentation)
June 14, 2005
Effective Date
December 21, 2001

Total Project Cost 1
US$ 60.30 million
Implementing Agency
N/A
Region
Europe and Central Asia
Fiscal Year 3
2005

Commitment Amount
US$ 42.00 million
Environmental Category
B
Environmental and Social Risk
Not Applicable
Closing Date
March 31, 2011

Last Stage Reached
BANK APPROVED
Last Update Date
January 15, 2013

Notes
1. Total project cost includes funding from World Bank and non-bank sources in US$ millions. Active and Closed projects show current commitments. Proposed (pipeline) and dropped projects show the forecast amount. The commitment amount for projects in the pipeline is indicative and may be modified during the project preparation.
2. Borrower refers to the Borrower of a Loan or Recipient of a Grant.
3. ”Fiscal Year” is the fiscal year in which the project was approved (or dropped if the status is dropped). The World Bank's fiscal year is from July 1 - June 30. For example, a fiscal year of 1996 corresponds to July 1, 1995 - June 30, 1996.

Sectors

Themes

FY17 - Social Development and Protection

FY17 - Social Protection100%
- FY17 - Social Insurance and Pensions40%
- FY17 - Social Safety Nets60%

Project Map

Interactive Map

Finances

Financing Plan (US$ Millions)

Financier	Commitments
International Bank for Reconstruction and Development	40.00
Borrower/Recipient	18.30
SWEDEN: Swedish Intl. Dev. Cooperation Agency (SIDA)	2.00

Total Project Financing (US$ Millions)

Product Line	IBRD/IDA
IBRD Commitment	40.00
IDA Commitment	N/A
IBRD + IDA Commitment	40.00

Lending Instrument
Grant Amount	2.00
Total Project Cost**	60.30

Summary Status of World Bank Financing (US$ Millions) as of July 31, 2025

No data available.

Detailed Financial Activity as of July 31, 2025

Download:

Period	Financier	Transaction Type	Amount (US$)
Jun 14, 2005	IBRD-73070	Loan Commitment	40,000,000.00
Nov 15, 2017	IBRD-73070	Loan Repay	1,828,903.80
May 15, 2018	IBRD-73070	Loan Repay	1,839,864.50
May 15, 2019	IBRD-73070	Loan Repay	1,728,404.20
Nov 15, 2019	IBRD-73070	Loan Repay	1,703,163.60
May 15, 2020	IBRD-73070	Loan Repay	1,668,737.50
Nov 15, 2014	IBRD-73070	Int Charges	75,417.37
Nov 15, 2014	IBRD-73070	Loan Repay	1,921,298.20
Nov 15, 2013	IBRD-73070	Loan Repay	2,076,138.40
Nov 15, 2013	IBRD-73070	Int Charges	66,851.66
May 15, 2014	IBRD-73070	Int Charges	70,281.90
May 15, 2014	IBRD-73070	Loan Repay	2,108,403.20
May 15, 2015	IBRD-73070	Int Charges	38,794.51
May 15, 2015	IBRD-73070	Loan Repay	1,753,645.00
Nov 15, 2015	IBRD-73070	Int Charges	25,539.94
Nov 15, 2015	IBRD-73070	Loan Repay	1,665,650.10
May 15, 2016	IBRD-73070	Loan Repay	1,751,483.60
May 15, 2016	IBRD-73070	Int Charges	18,329.27
Nov 15, 2016	IBRD-73070	Int Charges	6,115.99
Nov 15, 2016	IBRD-73070	Loan Repay	1,661,945.00
May 15, 2017	IBRD-73070	Int Charges	2,383.98
May 15, 2017	IBRD-73070	Loan Repay	1,693,437.90
Nov 15, 2018	IBRD-73070	Loan Repay	1,746,543.60

Footnotes

Ratings

IMPLEMENTATION RATINGS

Name	Review	Date
Procurement	Satisfactory	2011-05-01
Progress towards achievement of PDO	Satisfactory	2011-05-01
Counterpart Funding	Satisfactory	2011-05-01
Financial Management	Satisfactory	2011-05-01
Monitoring and Evaluation	Satisfactory	2011-05-01
Overall Implementation Progress (IP)	Satisfactory	2011-05-01
Project Management	Satisfactory	2011-05-01

COMPLETION RATINGS

INDICATOR	IMPLEMENTATION COMPLETION & RESULTS REPORT: 09-30-2011
Outcomes	Substantial
Risk to Development Outcome	Negligible
Bank Performance	Substantial
Borrower Performance	Substantial
Government Performance	Substantial
Implementing Agency	Substantial

INDEPENDENT EVALUATION RATINGS

INDICATOR	ICR REVIEW: 09-10-2012	PROJECT PERFORMANCE ASSESSMENT REPORT:
Outcome Rating	Moderately Unsatisfactory	N/a
Risk To Development Outcome	Negligible To Low	N/a
Bank Performance	Moderately Unsatisfactory	N/a
Borrower Performance	Satisfactory	N/a
Government Performance	Highly Satisfactory	N/a
Implementing Agency	Satisfactory	N/a
Icr Quality	Satisfactory	N/a
M&e Quality	Substantial	N/a

Results Framework

PROJECT DEVELOPMENT OBJECTIVE INDICATORS

INDICATOR		BASELINE	CURRENT	TARGET

reduction by at least 15% of social worker time spent on social benefits administration	Value	In 2005 it was estimated that social workers spent	To be measured after the introduction of the MIS a	Social workers spend up to 55% of their time on ad
	Date	December 30, 2005	March 21, 2011	March 31, 2011
	Comment		In 2007 social workers in three pilot counties spent 34% of their time on social benefit administration rather than on providingservices to the clients. It is expected this share will be significantly reduced with the introduction of MIS and the front- andback-office work model in the centers for social welfare

Increased number of beneficiaries receiving alternative community-based services generated by ILP Value 0.00 8620.00 6840.00
Date December 30, 2005 March 21, 2011 March 31, 2011
Comment
Increased share of residential institutions for children and adults meet public health standards Value 30.00 73.00 73.00
Date December 30, 2005 March 21, 2011 March 31, 2011
Comment
Increased number of clients receiving community-based home care services Value 3113.00 4350.00 4300.00
Date December 30, 2005 March 21, 2011 March 31, 2011
Comment

Development and operationalization of the new tools for policy planning and system development such as Social Planning, Methodological Centers and Quality Standards	Value	No tools developed.	All tools have been developed. Work on rolling out	All tools applied either in pilot counties or nati
	Date	December 30, 2005	March 21, 2011	March 31, 2011
	Comment

INTERMEDIATE RESULTS INDICATORS

INDICATOR		BASELINE	CURRENT	TARGET

Creation of Department for Social Welfare Development as new organizational structure of the Social Welfare Directorate of MHSW to carry out reform agenda and monitor progress	Value	No Department for Social Welfare Development in pl	Department for Social Welfare Development operatio	Department for Social Welfare operational
	Date	December 30, 2005	March 21, 2011	March 31, 2011
	Comment

New social planning methodology developed and piloted in three pilot counties	Value	No social planning methodology in place	New social planning methodology developed and legi	New social planning methodology implemented
	Date	December 30, 2005	March 21, 2011	March 31, 2011
	Comment		In addition to ten county masterplans that have been developed so far, remaining 11 counties should develop their master-plans byend-2011.

Concept of methodological centers (MCs) developed and MCs implemented	Value	No MC concept in place	Work on MCs postponed	MCs operational
	Date	December 30, 2005	March 21, 2011	March 31, 2011
	Comment		After a thorough review of the experience with 3 MCs, the Ministry decided to postpone further work on MCs and revise the MCselection criteria after implementing new quality standards.

Number of ILP (Innovation and Learning Program) projects implemented Value 0.00 34.00 34.00
Date December 30, 2005 March 21, 2011 March 31, 2011
Comment
Number of persons included in prevention programs under ILP Value 0.00 3050.00 2781.00
Date December 30, 2005 March 21, 2011 March 31, 2011
Comment

Quality standards for social care developed and implemented	Value	No quality standards in place	New quality standards developed, approved and full	New quality standards developed, approved and impl
	Date	December 30, 2005	March 21, 2011	March 31, 2011
	Comment		Work on expanding the quality standards to NGOs, foster families and other, non-state residential institutions has commenced inearly 2011.

One-stop-shop model for CSWs developed	Value	No one-stop-shop model in place	One-stop-shop model has been designed, adopted and	One-stop-shop model adopted
	Date	December 30, 2005	March 21, 2011	March 31, 2011
	Comment

Management Information System designed and implemented	Value	MIS not in place	Revision of MIS software finalized, user data entr	MIS operational
	Date	December 30, 2005	March 21, 2011	March 31, 2011
	Comment		MIS is not fully operational as there has been delay in the procurement of IT equipment necessary for full operation of the newMIS. Furthermore, changes to the software had to be introduced after its initial piloting. MIS is expected to become fullyoperational in the whole country by January 1, 2012.

Data exchange system that will reduce application burden on clients and social workers established	Value	No data exchange system in place	Data exchange model and software have been develop	Data exchange system with the key agencies in plac
	Date	December 30, 2005	March 21, 2011	March 31, 2011
	Comment

Number of public social welfare homes for children and adults that improved hygienic standards Value 0.00 45.00 45.00
Date December 30, 2005 March 21, 2011 March 31, 2011
Comment
Number of newly constructed and upgraded centers for social welfare (CSWs) Value 0.00 14.00 14.00
Date December 30, 2005 March 21, 2011 March 31, 2011
Comment

Increased number of beneficiaries receiving alternative community-based services generated by ILP	Value	0.00	8620.00	6840.00
	Date	December 30, 2005	March 21, 2011	March 31, 2011
	Comment

Increased share of residential institutions for children and adults meet public health standards	Value	30.00	73.00	73.00
	Date	December 30, 2005	March 21, 2011	March 31, 2011
	Comment

Increased number of clients receiving community-based home care services	Value	3113.00	4350.00	4300.00
	Date	December 30, 2005	March 21, 2011	March 31, 2011
	Comment