Skip to Main Navigation

Justice Services Strenghtening

Abstract*

The project development objective of the Justice Services Strengthening Project for Colombia is to strengthen the capacity of the Judiciary and the Ministry of Interior and Justice (MIJ) to deliver timely, efficient, effective and quality dispute resolution services to citizens. There are four components to the project. The first component of the project is strengthening of judicial case management objective. Strengthening of the managerial capacity...

* The project abstract is drawn from the PAD, SAR or PGD and may not accurately reflect the project's current nature

Show More

Development Objective

The Project development objective is to strengthen the capacity of the Judiciary and the Ministry of Interior and Justice (MIJ) to deliver timely, efficient, effective and quality dispute resolution services to citizens.

Key Details

Project Details

  • P083904

  • Closed

  • Jorge Luis Silva Mendez

  • Judiciary (Rama Judicial) Consejo Superior de la Judicatura, Sala Administrativa)

  • Colombia

  • April 16, 2007

  • (as of board presentation)

    December 17, 2009

  • September 4, 2008

  • US$ 20.00 million

  • C

  • Not Applicable

  • December 31, 2014

  • BANK APPROVED

  • June 25, 2014

  • Notes

Finances

Financing Plan (US$ Millions)

No data available.
Financier Commitments
Borrower/Recipient 10.00
International Bank for Reconstruction and Development 20.00

Total Project Financing (US$ Millions)

Product Line IBRD/IDA
IBRD Commitment 20.00
IDA Commitment N/A
IBRD + IDA Commitment 20.00
Lending Instrument
Grant Amount N/A
Total Project Cost** 30.00

Summary Status of World Bank Financing (US$ Millions) as of July 31, 2025

Download:
No data available.
Financier Approval Date Closing Date Principal Disbursed Repayments Interest, Charges & Fees

Detailed Financial Activity as of July 31, 2025

Download:
No data available.
Period Financier Transaction Type Amount (US$)
Dec 17, 2009 IBRD-78240 Loan Commitment 20,000,000.00
Feb 15, 2015 IBRD-78240 Int Charges 1,038.74
Aug 28, 2014 IBRD-78240 Loan Disb 906,007.56
Aug 15, 2014 IBRD-78240 Int Charges 90,472.16
Aug 15, 2014 IBRD-78240 Int Charges 562.73
Feb 15, 2014 IBRD-78240 Int Charges 89,982.54
Jan 28, 2014 IBRD-78240 Loan Disb 937,881.30
Jun 18, 2014 IBRD-78240 Loan Disb 570,563.00
May 27, 2014 IBRD-78240 Loan Disb 713,487.75
Aug 15, 2013 IBRD-78240 Int Charges 91,153.32
Aug 15, 2013 IBRD-78240 Int Charges 5,860.59
Dec 1, 2014 IBRD-78240 Loan Disb 752,007.44
Feb 15, 2016 IBRD-78240 Int Charges 123,867.26
Aug 15, 2015 IBRD-78240 Int Charges 109,563.84
May 28, 2015 IBRD-78240 Loan Disb -191,238.22
May 28, 2015 IBRD-78240 Loan Cancel 1,640,224.90
Feb 15, 2018 IBRD-78240 Int Charges 212,075.80
Aug 15, 2017 IBRD-78240 Int Charges 197,540.98
Feb 15, 2017 IBRD-78240 Int Charges 187,677.72
Aug 15, 2016 IBRD-78240 Int Charges 154,079.30
Feb 15, 2015 IBRD-78240 Int Charges 104,223.40
Feb 15, 2020 IBRD-78240 Int Charges 265,563.94
Aug 15, 2020 IBRD-78240 Int Charges 34,562.27
Aug 15, 2020 IBRD-78240 Int Charges 140,309.48
Aug 15, 2020 IBRD-78240 Loan Repay 4,589,944.00
Feb 15, 2021 IBRD-78240 Int Charges 124,616.98
Feb 15, 2021 IBRD-78240 Loan Repay 4,589,944.00
Aug 15, 2021 IBRD-78240 Int Charges 83,077.98
Aug 15, 2021 IBRD-78240 Loan Repay 4,589,944.00
Feb 15, 2022 IBRD-78240 Int Charges 41,539.00
Feb 15, 2022 IBRD-78240 Loan Repay 4,589,944.00
Feb 15, 2019 IBRD-78240 Int Charges 310,606.60
Aug 15, 2018 IBRD-78240 Int Charges 264,003.38
Mar 13, 2020 IBRD-78240 Loan Disb -18,359,776.00
Mar 13, 2020 IBRD-78240 Loan Disb 18,359,776.00
Aug 15, 2019 IBRD-78240 Int Charges 326,773.38

Footnotes

Ratings

IMPLEMENTATION RATINGS

Name Review Date
Progress towards achievement of PDO Moderately Satisfactory 2014-12-12
Monitoring and Evaluation Satisfactory 2014-12-12
Procurement Moderately Satisfactory 2014-12-12
Counterpart Funding Satisfactory 2014-12-12
Overall Implementation Progress (IP) Satisfactory 2014-12-12
Project Management Satisfactory 2014-12-12
Financial Management Satisfactory 2014-12-12
Overall Low 2014-12-12

COMPLETION RATINGS

INDICATORIMPLEMENTATION COMPLETION & RESULTS REPORT: 06-24-2015
OutcomesModerately Satisfactory
Risk to Development OutcomeNegligible
Bank PerformanceModerately Satisfactory
Borrower PerformanceModerately Satisfactory
Government PerformanceModerately Satisfactory
Implementing AgencyModerately Satisfactory

INDEPENDENT EVALUATION RATINGS

INDICATORICR REVIEW: 06-20-2016PROJECT PERFORMANCE ASSESSMENT REPORT:
Outcome RatingModerately Satisfactory N/a
Risk To Development OutcomeNegligible To LowN/a
Bank PerformanceModerately SatisfactoryN/a
Borrower PerformanceModerately SatisfactoryN/a
Government PerformanceModerately SatisfactoryN/a
Implementing AgencyModerately SatisfactoryN/a
Icr QualitySatisfactoryN/a
M&e QualityModestN/a

Results Framework

PROJECT DEVELOPMENT OBJECTIVE INDICATORS

INDICATORBASELINECURRENTTARGET
  • Backlog in the civil, family and labor courts of Barranquilla, Bogota, Bucaramanga, Cartagena, Cali and Medellin reduced by approximately 300,000 cases resolved or archivedValue1634000.00547963.001334000.00
    DateNovember 6, 2009October 14, 2014December 31, 2014
    Commentcurrent backlogThe current inventory of the civil, family and labor courts in the six cities is of 547,963 cases, reducing the number of cases innearly 1,086,000. This important reduction was due to the measures promoted by the Project and the application of lapsing(perencion) and desist (desistimiento) tools of the new code.# of cases resolved
  • Productivity in the civil, family and labor courts of Barranquilla, Bogota, Bucaramanga, Cartagena, Cali and Medellin increased by an average of 50 cases resolved per judge per year.Value600.00989.00650.00
    DateNovember 6, 2009October 14, 2014December 31, 2014
    CommentThe average number of cases resolved for the six cities included in the Project was 989. Except from Bogota (average 638 cases perjudge), the rest of the cities clearly exceeded the proposed target (Barranquilla 741 , Bucaramanga 813, Cali 1025, Cartagena 1205,and Medellin 1513)..# of cases resolved
  • Decentralized units in Barranquilla, Bogota, Bucaramanga, Cali, Cartagena and Medellin provide services to 350,000 users.Value0N/A350,000
    DateNovember 6, 2009October 14, 2014December 31, 2014
    CommentThe decentralized units have already been adapted. The number of users attended was not measured. However, it is important tonotice that the decentralized units are available for the whole population in the particular locations where the centers are. Thepotential population in Barranquilla is 270,000 habitants, in Bogota 567,861, in Bucaramanga 350,000, in Cali 700,000, in Cartagena90,000,and in Medellin 1,500,000.# of users
  • Certified mediation centers provide services to 20,000 usersValue165,000 users20,000 users
    DateOctober 14, 2014December 31, 2014
    CommentThe technical standard for quality and mediation centers has been completed and delivered by ICONTEC. To date around 165.000 usershave been attended.
  • Crt. users of civil, family & labor courts of report increased satisfaction levels (up to 85 percent) in terms of the in terms of the quality, timeliness and effectiveness of services delivered.Value75%N/AIncreased satisfaction up to 85%
    DateNovember 6, 2009October 14, 2014December 31, 2014
    CommentSurvey was not carried out and therefore information was not gathered
  • Court users of the civil, family and labor courts in report increased satisfaction (up to 80 percent) in terms of accountability and transparencyValueN/A
    DateNovember 6, 2009October 14, 2014December 31, 2014
    CommentSurvey was not carried out and therefore information was not gathered
  • 50 percent of the Judiciary staff in the civil, family and labor courts is trained and evaluated in accordance with the policies and processes developed under the project.Value088.54%50%
    DateNovember 6, 2009October 14, 2014December 31, 2014
    CommentThe virtual training software for the design of the methodology for measuring the impact of training programs offered by the EJRLBhas been finalized. The new administrative model for the EJRLB and certification school and college is being adopted.To date 1700officers have been trained from a total of 1920. It is important to notice that all officers evaluated were trained as well.

INTERMEDIATE RESULTS INDICATORS

INDICATORBASELINECURRENTTARGET
  • Management model operational in the 100 labor courts in Barranquilla, Bogota, Bucaramanga, Cartagena, Cali and Medellin.Value0102 courts100 courts
    DateNovember 6, 2009October 14, 2014December 31, 2014
    CommentThe management model had to be adapted to the new General Judicial Process Code. Up to date, the model has been implemented in allthe labor courts in Barranquilla, Bogotá, Bucaramanga, Cartagena, Cali and Medellin (102 courts). After the new code came intoforce, the model began being applied in all labor courts in the country. The work developed in the six initial cities will beuseful for the whole country.
  • 13 decentralized facilities are operational in Barranquilla, Bogota, Bucaramanga, Cali, Cartagena and Medellin.Value014 decentralized facilities are operating.13 decentralized facilities operational.
    DateNovember 6, 2009October 14, 2014December 31, 2014
    CommentThe refurbishing works have concluded, and the IT equipment and management models have been delivered. To date there are 14operational facilities (2 in Barranquilla, 2 in Bogotá, 2 in Bucaramanga, 1 in Cartagena, 3 in Cali and 4 in Medellin). The lastfacility began operating in June, 2014. All judges have been appointed to meet the needs.
  • 50 mediation centers certified under the new quality standards normValue55 mediation centers have been certified under the50 mediation centers certified under the new quali
    DateOctober 14, 2014December 31, 2014
    Comment55 mediation centers have been certified, and the Project has also supported other 30 centers. The support to the other mediationcenters consisted of the presentation of good practices to improve performance in these centers.This additional support isimportantbecause the centers must be certified to officially operate and was an initial step to unify procedures, generating trustand equalattention in all centers.
  • Judiciary establishes permanent user information offices to disseminate: standards of actblty., transparency, competency & effectvess. applicable to jstce. sctr.; & (ii) citizens# rights and dutiesValue014 permanent information offices were established.No. of information offices established
    DateOctober 14, 2014December 31, 2014
    Comment11/06/2009The Project exceeded the initial target of 5 information offices and established 14 permanent offices in Barranquilla (2 offices),Bogotá (2 offices), Bucaramanga (2 offices), Cartagena (1 offices), Cali (3 offices) and Medellin (4 offices).
  • Management model operational in the 134 civil and family courts in Barranquilla, Bogota, Bucaramanga, Cartagena, Cali and Medellin.Value0380 courts134 courts
    DateNovember 6, 2009October 14, 2014December 31, 2014
    CommentThe management model had to be adapted to the new General Judicial Process Code. Up to date, the model has been implemented in allthe civil and family courts in Barranquilla, Bogotá, Bucaramanga, Cartagena, Cali and Medellin (380 courts). After the new codecameinto force, the model began being applied in all civil and family courts in the country. The work developed in the six initialcities will be useful for the whole country.
  • A new administrative management model is adopted by EJRLB, including a new methodology for virtual training and applied legal researchValue0Achieved. Management model implementedManagement model implemented
    DateNovember 6, 2009October 14, 2014December 31, 2014
    CommentThe administrative management model has been adopted by the EJRLB. Model was delivered to the Administrative Chamber of theSuperior Council of Judicature and was adopted by EJRLB in July 2013. The model started to fully operate the 14th of November, 2013.
  • 3 specific training modules to support the management model are operational and benefit judicial staffValue0Achieved. 3 training models were implemented3 training models
    DateNovember 6, 2009October 14, 2014December 31, 2014
    CommentThe design and development of 3 training modules have been implemented and are operational. The design of the models wascontractedin 2012 and implemented in 2013. These modules were used in the whole country to train 354 trainers of trainers that mayreplicate this initiative in different regions of the country.
  • New mechanisms and parameters are developed and approved by CSJ for the evaluation of the Judiciary#s staff under the management model, and staff is evaluated accordinglyValue0Achieved. Evaluation parameters and mechanisms wasevaluation parameters and mechanisms developed
    DateNovember 6, 2009October 14, 2014December 31, 2014
    CommentThe consultancy for the implementation of an evaluating mechanism has already been presented to the magistrates of theAdministrative Court. To date, 1700 officers have been evaluated. The project supported this process with the formula to carry outthe evaluation regarding productivity.
  • Justice Services Map updated annually.Value0Achieved. The map was updated annually.Annual updates of the justice services map.
    DateNovember 6, 2009October 14, 2014December 31, 2014
    CommentJustice Services Map has been updated. The map includes the justice service offer in the whole country, not only regardingjurisdictional offer but also alternative dispute resolution methods.The map has been updated five times and it allows users toidentify clearly where they should attend to solve its dispute, according to the controversy they are facing. In this sense, thishas been an important tool for potential justice services users that facilitates effective access to justice.Since itsimplementation, in December 17, 2013, until September 2014 the map had been consulted or used by 250.911 users.
  • First national basic unmet justice needs carried out.Value0Achieved. Survey was carried out in 2013.Survey carried out
    DateNovember 6, 2009October 14, 2014December 31, 2014
    CommentSurvey of needs.First national basic unmet justice needs survey was completed and its results were disseminated in August 23, 2013.The surveywasapplied to 5,866 persons in 14 cities, with a trust level of 95% and error margin of 3%.