Social Protection Administration Project

Abstract*

The development objective of the Armenia Social Protection Administration Project is improved performance (efficiency, effectiveness, quality) by the labor and public employment, pension and social assistance agencies in providing services to the population. The project has the following components: Component 1 - General Support to the Social Protection Sector: The component will develop a management information system for the creation, acquisition... Show More

Development Objective

Improve Borrower's capacity to provide a more efficient effective and high quality services to the population by the public employment, pension and social assistance agencies

Key Details

Project Details

Project ID
P087620
Status
Closed
Team Leader
Ivan Drabek
Borrower 2
N/A

Country
Armenia
Disclosure Date
January 9, 2004
Approval Date
(as of board presentation)
June 10, 2004
Effective Date
January 8, 2003

Total Project Cost 1
US$ 5.71 million
Implementing Agency
N/A
Region
Europe and Central Asia
Fiscal Year 3
2004

Commitment Amount
US$ 5.15 million
Environmental Category
C
Last Update Date
November 6, 2013
Closing Date
May 31, 2013

Last Stage Reached
BANK APPROVED

Associated Projects
P118157

Notes
1. Total project cost includes funding from World Bank and non-bank sources in US$ millions. Active and Closed projects show current commitments. Proposed (pipeline) and dropped projects show the forecast amount. The commitment amount for projects in the pipeline is indicative and may be modified during the project preparation.
2. Borrower refers to the Borrower of a Loan or Recipient of a Grant.
3. ”Fiscal Year” is the fiscal year in which the project was approved (or dropped if the status is dropped). The World Bank's fiscal year is from July 1 - June 30. For example, a fiscal year of 1996 corresponds to July 1, 1995 - June 30, 1996.

Sectors

Themes

FY17 - Human Development and Gender

FY17 - Labor Market Policy and Programs40%
- FY17 - Active Labor Market Programs20%
- FY17 - Labor Market Institutions20%

FY17 - Private Sector Development

FY17 - Jobs100%

FY17 - Public Sector Management

FY17 - Public Administration20%
- FY17 - Transparency, Accountability and Good Governance20%

FY17 - Social Development and Protection

FY17 - Social Protection40%
- FY17 - Social Insurance and Pensions40%

Project Map

Interactive Map

Finances

Financing Plan (US$ Millions)

Financier	Commitments
IDA Credit	5.15
Borrower/Recipient	0.56

Total Project Financing (US$ Millions)

Product Line	IBRD/IDA
IBRD Commitment	N/A
IDA Commitment	5.15
IBRD + IDA Commitment	5.15

Lending Instrument
Grant Amount	N/A
Total Project Cost**	5.71

Summary Status of World Bank Financing (US$ Millions) as of March 31, 2025

No data available.

Detailed Financial Activity as of March 31, 2025

Download:

Period	Financier	Transaction Type	Amount (US$)
May 1, 2023	IDA-39210	Loan Repay	47,715.93
May 1, 2023	IDA-39210	Int Charges	0.01
May 1, 2023	IDA-39210	Int Charges	15,090.13
May 1, 2023	IDA-39210	Int Charges	15,090.13
May 1, 2023	IBRD-78480	Int Charges	3,346.31
May 1, 2023	IBRD-78480	Int Charges	92,566.68
May 1, 2023	IBRD-78480	Loan Repay	61,375.59
May 1, 2023	IBRD-78480	Loan Repay	95,912.99
May 1, 2023	IDA-39210	Int Charges	33,203.04
May 1, 2023	IDA-39210	Loan Repay	766.37
May 1, 2018	IDA-39210	Int Charges	17,999.21
May 1, 2018	IDA-39210	Loan Repay	964.33
Nov 1, 2018	IDA-39210	Loan Repay	49,175.92
Nov 1, 2018	IDA-39210	Int Charges	0.01
Nov 1, 2018	IDA-39210	Int Charges	0.01
Nov 1, 2018	IDA-39210	Int Charges	17,203.88
Nov 1, 2018	IDA-39210	Int Charges	17,203.88
Nov 1, 2018	IDA-39210	Int Charges	38,995.42
May 1, 2018	IDA-39210	Int Charges	40,798.21
Nov 1, 2017	IBRD-78480	Int Charges	45,386.44
Nov 1, 2017	IDA-39210	Int Charges	40,388.14
Nov 1, 2017	IDA-39210	Int Charges	17,818.33
Nov 1, 2017	IDA-39210	Int Charges	17,818.33
Nov 1, 2017	IDA-39210	Int Charges	1,675.65
Nov 1, 2017	IDA-39210	Loan Repay	50,548.33
Nov 1, 2020	IDA-39210	Loan Repay	50,480.26
Nov 1, 2020	IDA-39210	Int Charges	16,758.59
Nov 1, 2020	IDA-39210	Int Charges	16,758.59
Nov 1, 2020	IDA-39210	Int Charges	37,986.13
Nov 1, 2020	IBRD-78480	Int Charges	30,105.78
Nov 1, 2020	IBRD-78480	Loan Repay	127,182.80
Nov 1, 2020	IBRD-78480	Loan Repay	30,105.78
May 1, 2020	IBRD-78480	Loan Repay	99,739.43
May 1, 2020	IBRD-78480	Loan Repay	57,549.15
May 1, 2020	IBRD-78480	Int Charges	57,549.15
May 1, 2020	IDA-39210	Int Charges	4,605.15
May 1, 2020	IDA-39210	Int Charges	4,605.15
May 1, 2020	IDA-39210	Int Charges	11,835.25
May 1, 2020	IDA-39210	Int Charges	11,835.25
May 1, 2020	IDA-39210	Int Charges	37,265.01
May 1, 2020	IDA-39210	Int Charges	876.57
May 1, 2020	IDA-39210	Loan Repay	49,259.71
Nov 1, 2019	IDA-39210	Loan Repay	532.55
Nov 1, 2019	IDA-39210	Loan Repay	49,113.52
Nov 1, 2019	IDA-39210	Loan Repay	0.01
Nov 1, 2019	IDA-39210	Int Charges	16,755.57
Nov 1, 2019	IDA-39210	Int Charges	16,755.57
Nov 1, 2019	IDA-39210	Int Charges	37,095.81
Nov 1, 2019	IDA-39210	Int Charges	-0.01
Nov 1, 2019	IBRD-78480	Int Charges	75,080.78
Nov 1, 2022	IBRD-78480	Loan Repay	56,164.07
Nov 1, 2022	IDA-39210	Loan Repay	2,392.98
Nov 1, 2022	IDA-39210	Int Charges	14,569.77
Nov 1, 2022	IDA-39210	Int Charges	14,569.77
Nov 1, 2022	IDA-39210	Loan Repay	43,860.31
Nov 1, 2022	IBRD-78480	Int Charges	56,164.07
Nov 1, 2022	IBRD-78480	Loan Repay	101,124.51
May 1, 2022	IDA-39210	Int Charges	15,415.11
May 1, 2022	IBRD-78480	Int Charges	14,821.11
May 1, 2022	IBRD-78480	Loan Repay	157,288.58
May 1, 2022	IDA-39210	Loan Repay	590.90
May 1, 2022	IDA-39210	Loan Repay	47,770.16
May 1, 2022	IDA-39210	Int Charges	15,415.11
Nov 1, 2021	IDA-39210	Loan Repay	50,719.75
Nov 1, 2021	IDA-39210	Int Charges	16,368.19
Nov 1, 2021	IDA-39210	Int Charges	16,368.19
Nov 1, 2021	IDA-39210	Loan Repay	34.35
Nov 1, 2021	IBRD-78480	Loan Repay	16,080.18
Nov 1, 2021	IBRD-78480	Int Charges	16,080.18
Nov 1, 2021	IBRD-78480	Loan Repay	141,208.40
May 1, 2021	IBRD-78480	Int Charges	16,403.20
May 1, 2021	IBRD-78480	Loan Repay	140,885.38
May 1, 2021	IBRD-78480	Loan Repay	16,403.20
May 1, 2021	IDA-39210	Loan Repay	50,770.00
May 1, 2015	IBRD-78480	Int Charges	14,961.29
May 1, 2015	IDA-39210	Loan Repay	1,983.05
May 1, 2015	IDA-39210	Loan Repay	48,643.34
May 1, 2015	IDA-39210	Int Charges	18,795.08
May 1, 2021	IDA-39210	Int Charges	16,853.98
May 1, 2021	IDA-39210	Int Charges	16,853.98
May 1, 2021	IDA-39210	Loan Repay	889.60
Nov 1, 2020	IDA-39210	Loan Repay	303.35
Feb 25, 2010	IBRD-78480	Loan Commitment	5,000,000.00
Jun 10, 2004	IDA-39210	Loan Commitment	5,150,000.00
May 1, 2024	IBRD-78480	Loan Repay	157,288.58
May 1, 2024	IDA-39210	Loan Repay	1,524.12
May 1, 2024	IBRD-78480	Int Charges	695.83
May 1, 2024	IBRD-78480	Int Charges	110,229.26
May 1, 2024	IDA-39210	Loan Repay	45,773.88
May 1, 2024	IDA-39210	Int Charges	14,366.77
May 1, 2024	IDA-39210	Int Charges	14,366.77
May 1, 2024	IDA-39210	Int Charges	32,564.67
Nov 1, 2023	IDA-39210	Int Charges	972.57
Nov 1, 2023	IDA-39210	Loan Repay	47,094.74
Nov 1, 2023	IDA-39210	Int Charges	983.40
Nov 1, 2023	IDA-39210	Int Charges	983.40
Nov 1, 2023	IDA-39210	Int Charges	13,498.21
Nov 1, 2023	IDA-39210	Int Charges	13,498.21
Nov 1, 2023	IDA-39210	Int Charges	32,825.00
Nov 1, 2023	IBRD-78480	Loan Repay	110,023.63
Nov 1, 2023	IBRD-78480	Int Charges	1,625.22
Nov 1, 2023	IBRD-78480	Int Charges	108,398.41
Nov 1, 2023	IBRD-78480	Loan Repay	47,264.95
May 1, 2015	IDA-39210	Int Charges	18,795.08
May 1, 2015	IDA-39210	Int Charges	42,602.12
May 1, 2014	IDA-39210	Int Charges	226.38
May 1, 2014	IDA-39210	Int Charges	226.38
May 1, 2014	IDA-39210	Int Charges	20,874.52
May 1, 2014	IDA-39210	Int Charges	20,874.52
May 1, 2014	IBRD-78480	Int Charges	1.53
May 1, 2014	IBRD-78480	Int Charges	14,722.29
Sep 23, 2013	IBRD-78480	Loan Disb	-2,036.92
Nov 1, 2013	IBRD-78480	Int Charges	1,053.35
Nov 1, 2013	IBRD-78480	Int Charges	16,175.71
Nov 1, 2013	IDA-39210	Int Charges	103.58
Nov 1, 2013	IDA-39210	Int Charges	20,440.90
Nov 1, 2013	IDA-39210	Int Charges	20,440.90
Nov 1, 2013	IDA-39210	Int Charges	103.58
Sep 30, 2013	IBRD-78480	Loan Cancel	276,619.12
Jul 17, 2013	IBRD-78480	Loan Disb	25,417.78
Nov 1, 2014	IDA-39210	Int Charges	18,574.37
Nov 1, 2014	IDA-39210	Int Charges	18,574.37
Nov 1, 2014	IDA-39210	Loan Repay	53,182.77
Nov 1, 2014	IDA-39210	Int Charges	1,369.16
Nov 1, 2014	IDA-39210	Int Charges	1,369.16
Nov 1, 2014	IDA-39210	Int Charges	71.65
Nov 1, 2014	IDA-39210	Int Charges	71.65
Nov 1, 2014	IBRD-78480	Int Charges	14,243.62
May 1, 2017	IBRD-78480	Int Charges	39,659.33
May 1, 2017	IDA-39210	Int Charges	17,550.83
May 1, 2017	IDA-39210	Int Charges	17,550.83
May 1, 2017	IDA-39210	Int Charges	38,148.74
May 1, 2017	IDA-39210	Loan Repay	1,421.79
May 1, 2017	IDA-39210	Loan Repay	47,843.67
Nov 1, 2016	IDA-39210	Int Charges	2,694.31
Nov 1, 2016	IDA-39210	Loan Repay	49,562.62
Nov 1, 2016	IBRD-78480	Int Charges	30,659.98
May 1, 2016	IDA-39210	Int Charges	39,268.03
May 1, 2016	IBRD-78480	Int Charges	21,491.39
May 1, 2016	IDA-39210	Int Charges	18,547.01
May 1, 2016	IDA-39210	Int Charges	18,547.01
May 1, 2016	IDA-39210	Loan Repay	870.01
May 1, 2016	IDA-39210	Loan Repay	50,118.29
Nov 1, 2016	IDA-39210	Int Charges	17,842.51
Nov 1, 2016	IDA-39210	Int Charges	17,842.51
Nov 1, 2016	IDA-39210	Int Charges	40,443.13
Nov 1, 2015	IBRD-78480	Int Charges	17,864.86
Nov 1, 2015	IDA-39210	Int Charges	18,467.68
Nov 1, 2015	IDA-39210	Int Charges	18,467.68
Nov 1, 2015	IDA-39210	Int Charges	41,860.17
Nov 1, 2015	IDA-39210	Loan Repay	9.55
Nov 1, 2015	IDA-39210	Loan Repay	50,242.70
May 1, 2019	IDA-39210	Loan Repay	48,747.53
May 1, 2019	IDA-39210	Int Charges	17,033.29
May 1, 2019	IDA-39210	Int Charges	17,033.29
May 1, 2019	IDA-39210	Int Charges	38,608.80
May 1, 2019	IDA-39210	Loan Repay	1,166.93
May 1, 2019	IBRD-78480	Int Charges	78,131.29
Nov 1, 2018	IBRD-78480	Int Charges	72,183.74
Nov 1, 2018	IDA-39210	Loan Repay	690.33
May 1, 2018	IBRD-78480	Int Charges	48,208.66
May 1, 2018	IDA-39210	Loan Repay	50,646.34
May 1, 2018	IDA-39210	Int Charges	17,999.21

Footnotes

Ratings

IMPLEMENTATION RATINGS

Name	Review	Date
Progress towards achievement of PDO	Satisfactory	2013-05-29
Procurement	Satisfactory	2013-05-29
Financial Management	Highly Satisfactory	2013-05-29
Project Management	Moderately Satisfactory	2013-05-29
Counterpart Funding	Satisfactory	2013-05-29
Monitoring and Evaluation	Satisfactory	2013-05-29
Overall Implementation Progress (IP)	Satisfactory	2013-05-29

COMPLETION RATINGS

INDICATOR	IMPLEMENTATION COMPLETION & RESULTS REPORT: 11-27-2013
Outcomes	Moderately Satisfactory
Risk to Development Outcome	Negligible
Bank Performance	Moderately Satisfactory
Borrower Performance	Substantial
Government Performance	Substantial
Implementing Agency	Substantial

INDEPENDENT EVALUATION RATINGS

INDICATOR	ICR REVIEW: 05-07-2014	PROJECT PERFORMANCE ASSESSMENT REPORT:
Outcome Rating	Moderately Satisfactory	N/a
Risk To Development Outcome	Negligible To Low	N/a
Bank Performance	Moderately Satisfactory	N/a
Borrower Performance	Satisfactory	N/a
Government Performance	Satisfactory	N/a
Implementing Agency	Satisfactory	N/a
Icr Quality	Satisfactory	N/a
M&e Quality	Modest	N/a

Results Framework

PROJECT DEVELOPMENT OBJECTIVE INDICATORS

INDICATOR		BASELINE	CURRENT	TARGET

The share of pensioners who receive their pension timely (%) Value 50.4% 99.7 100%
Date December 31, 2004 June 29, 2012 May 31, 2013
Comment
The share of pensionners who receive their pension fully (%) Value 50.4% 98.7 100%
Date December 31, 2004 June 29, 2012 May 31, 2013
Comment
Proportion of social assisstance beneficiaries who get their benefit timely (% from total number of registered) Value 85.5% 99.7 100%
Date December 31, 2004 June 29, 2012 May 31, 2013
Comment
Proportion of social assistance beneficiaries who get their benefit fully (% from total number of registered) Value 50.4% 99.2 85%
Date December 31, 2004 June 29, 2012 May 31, 2013
Comment
Pensioners satisfied with the pension system (% of total number) Value 18.9% 96.1 83%
Date December 31, 2005 June 29, 2012 May 31, 2013
Comment
Social assistance beneficiaries satisfied with social benefit system(% from total number) Value 21.8% 98.9 86%
Date December 31, 2005 June 29, 2012 May 31, 2013
Comment
The share of job seekers satisfied with activities of State Employment Agency (% from total number) Value 76.90 80.60 90.00
Date December 31, 2005 June 29, 2012 May 31, 2013
Comment

INTERMEDIATE RESULTS INDICATORS

INDICATOR		BASELINE	CURRENT	TARGET

Development and installation and smooth operation of software packages for personified reporting system	Value	Personified rekord-keeping and reporting not in pl	Software for PRK has been developed but unrelated	Smooth operation of the PRK system by State Revenu
	Date	December 31, 2006	May 16, 2013	May 31, 2013
	Comment

Central register operational Value did not exist Central Register of contribution payers, insured i Agency programs are adapted to national informatio
Date December 31, 2004 June 29, 2012 May 31, 2013
Comment

Improvement of job seekers involvement in SES active employment programs.	Value	None	SES equipped, staff trained, ALMPs delivered. Y	Center for disabled in Gyumri is functional
	Date	December 31, 2004	June 29, 2012	May 31, 2013
	Comment

Improved contributions collection in the pensions system, as a ratio of covered wage bill over gross wage bill Value 71.6 % 77.8% 86%
Date December 31, 2006 June 29, 2012 May 31, 2013
Comment

Level of involvement of employers and employees within central register	Value	didn't exist	Employers 72,985; Insured 523,791	Employers 50,000, Insured 550,000
	Date	December 31, 2004	June 29, 2012	May 31, 2013
	Comment

System participants (pensioners) are aware of their rights and responsibilities	Value	aware of rights -12.9%, aware of responsibilities	aware of rights - 49.7%; aware of responsibilities	aware of rights -34%, aware of responsibilities -3
	Date	December 31, 2006	June 29, 2012	May 31, 2013
	Comment

Management Information Systems implementation for determining beneficiaries# eligibility.	Value	None	Information system of data exchange is launched.	CNIF is used to update data on Beneficiaries recei
	Date	December 31, 2004	June 29, 2012	May 31, 2013
	Comment

Trainings for social protection field employees are implemented within timeframe approved by the project	Value	Did not exist	Training completed under original project; further	The Nork analytical center completed training for
	Date	December 31, 2004	December 10, 2012	May 31, 2013
	Comment		Wrongly reported in last ISR

Number of disabled who received consultation in the "Professional Orientation and Rehabilitation Center for Disabled" SNCO	Value	0.00	857.00	900.00
	Date	December 31, 2006	June 29, 2012	May 31, 2013
	Comment	Professional Orientation and Rehabilitation Center for Disabled in Gyumi did not exist.

Number of youth who received consultation in Yerevan SES offices Value 7314.00 11160.00 12000.00
Date December 31, 2005 June 29, 2012 May 31, 2013
Comment
Number of disabled who received consultation in Gyumri SES regional office Value 252.00 150.00 150.00
Date December 31, 2005 June 29, 2012 May 31, 2013
Comment
The share of disabled placed in a job (% of total registered in Gyumri SES regional office) Value 5.50 24.50 25.00
Date December 31, 2005 June 29, 2012 May 31, 2013
Comment
Number of youth who received consultation in YPOC Value 1549.00 3907.00 4000.00
Date December 31, 2008 June 29, 2012 May 31, 2013
Comment

Development of structural-functional model of joint system of social services integrated provision (SSICJS) and joint package of social services' standards	Value	Structural-functional model of joint system of soc	Government developed the model, approved the Decre	Introduction of a joint package of social services
	Date	December 31, 2006	May 16, 2013	May 31, 2013
	Comment

The share of pensioners who receive their pension timely (%)	Value	50.4%	99.7	100%
	Date	December 31, 2004	June 29, 2012	May 31, 2013
	Comment

Proportion of social assisstance beneficiaries who get their benefit timely (% from total number of registered)	Value	85.5%	99.7	100%
	Date	December 31, 2004	June 29, 2012	May 31, 2013
	Comment

Pensioners satisfied with the pension system (% of total number)	Value	18.9%	96.1	83%
	Date	December 31, 2005	June 29, 2012	May 31, 2013
	Comment

Social assistance beneficiaries satisfied with social benefit system(% from total number)	Value	21.8%	98.9	86%
	Date	December 31, 2005	June 29, 2012	May 31, 2013
	Comment

The share of job seekers satisfied with activities of State Employment Agency (% from total number)	Value	76.90	80.60	90.00
	Date	December 31, 2005	June 29, 2012	May 31, 2013
	Comment

Central register operational	Value	did not exist	Central Register of contribution payers, insured i	Agency programs are adapted to national informatio
	Date	December 31, 2004	June 29, 2012	May 31, 2013
	Comment

Improved contributions collection in the pensions system, as a ratio of covered wage bill over gross wage bill	Value	71.6 %	77.8%	86%
	Date	December 31, 2006	June 29, 2012	May 31, 2013
	Comment

Number of youth who received consultation in Yerevan SES offices	Value	7314.00	11160.00	12000.00
	Date	December 31, 2005	June 29, 2012	May 31, 2013
	Comment

Number of disabled who received consultation in Gyumri SES regional office	Value	252.00	150.00	150.00
	Date	December 31, 2005	June 29, 2012	May 31, 2013
	Comment

The share of disabled placed in a job (% of total registered in Gyumri SES regional office)	Value	5.50	24.50	25.00
	Date	December 31, 2005	June 29, 2012	May 31, 2013
	Comment

Number of youth who received consultation in YPOC	Value	1549.00	3907.00	4000.00
	Date	December 31, 2008	June 29, 2012	May 31, 2013
	Comment