Pakistan: Punjab Public Management Reform Program

Abstract*

The objective of the Punjab Public Management Reform (PPMR) Program Project for Pakistan is to improve transparency and resource management of targeted departments of the Province of Punjab. The project will support the following components: first, improve transparency and access to information about specific services. The program will facilitate access to information about key services which is an important barrier to access public services, especially... Show More

Development Objective

To improve transparency and resource management of targeted departments of the Province of Punjab.

Key Details

Project Details

Project ID
P132234
Status
Closed
Team Leader
Clelia Rontoyanni , Irum Touqeer
Borrower 2
Planning and Development Department

Country
Pakistan
Disclosure Date
November 14, 2013
Approval Date
(as of board presentation)
November 14, 2013
Effective Date
January 10, 2014

Total Project Cost 1
US$ 50.00 million
Implementing Agency
Excise & Taxation Department,Punjab Public Procurement Regulatory Authority,Punjab Resource Management Program,Punjab Information Technology Board
Region
Middle East, North Africa, Afghanistan, and Pakistan
Fiscal Year 3
2014

Commitment Amount
US$ 50.00 million
Environmental Category
N/A
Environmental and Social Risk
Not Applicable
Closing Date
December 31, 2018

Last Stage Reached
BANK APPROVED
Last Update Date
October 2, 2020

Notes
1. Total project cost includes funding from World Bank and non-bank sources in US$ millions. Active and Closed projects show current commitments. Proposed (pipeline) and dropped projects show the forecast amount. The commitment amount for projects in the pipeline is indicative and may be modified during the project preparation.
2. Borrower refers to the Borrower of a Loan or Recipient of a Grant.
3. ”Fiscal Year” is the fiscal year in which the project was approved (or dropped if the status is dropped). The World Bank's fiscal year is from July 1 - June 30. For example, a fiscal year of 1996 corresponds to July 1, 1995 - June 30, 1996.

Sectors

Themes

FY17 - Public Sector Management

FY17 - Public Administration80%
- FY17 - Transparency, Accountability and Good Governance80%
FY17 - Public Finance Management20%
- FY17 - Public Expenditure Management20%

Project Map

Interactive Map

Finances

Financing Plan (US$ Millions)

Financier	Commitments
IDA Credit	50.00

Total Project Financing (US$ Millions)

Product Line	IBRD/IDA
IBRD Commitment	N/A
IDA Commitment	50.00
IBRD + IDA Commitment	50.00

Lending Instrument
Grant Amount	N/A
Total Project Cost**	50.00

Summary Status of World Bank Financing (US$ Millions) as of July 31, 2025

No data available.

Detailed Financial Activity as of July 31, 2025

Download:

Period	Financier	Transaction Type	Amount (US$)
Jun 23, 2017	IDA-53140	Loan Disb	2,287,027.50
Jan 1, 2017	IDA-53140	Int Charges	2,158.90
Jan 1, 2017	IDA-53140	Int Charges	105,811.70
May 29, 2014	IDA-53140	Loan Disb	5,024,946.00
Jan 1, 2015	IDA-53140	Int Charges	3,150.00
Jan 1, 2015	IDA-53140	Int Charges	3,150.00
Jan 1, 2015	IDA-53140	Int Charges	5,250.01
Jan 1, 2015	IDA-53140	Int Charges	17,718.74
Jan 1, 2015	IDA-53140	Int Charges	17,718.74
Jan 1, 2015	IDA-53140	Int Charges	29,531.30
Jul 1, 2015	IDA-53140	Int Charges	22,029.25
Jul 1, 2015	IDA-53140	Int Charges	1,133.88
Jul 1, 2015	IDA-53140	Int Charges	1,133.88
Jul 1, 2015	IDA-53140	Int Charges	22,732.15
Jul 1, 2015	IDA-53140	Int Charges	22,732.15
Jun 11, 2015	IDA-53140	Loan Disb	10,223,259.00
Jun 10, 2015	IDA-53140	Loan Disb	5,667,943.00
Jan 1, 2016	IDA-53140	Int Charges	0.01
Jan 1, 2016	IDA-53140	Int Charges	17,539.57
Jan 1, 2016	IDA-53140	Int Charges	75,653.04
Jan 1, 2016	IDA-53140	Int Charges	75,653.04
Jan 1, 2016	IDA-53140	Int Charges	126,088.40
Jul 1, 2020	IDA-53140	Int Charges	160,013.66
Jul 1, 2020	IDA-53140	Int Charges	160,013.66
Jul 1, 2020	IDA-53140	Int Charges	260,071.86
Jan 1, 2021	IDA-53140	Int Charges	164,452.19
Jan 1, 2021	IDA-53140	Int Charges	164,452.19
Jul 1, 2019	IDA-53140	Int Charges	4,009.33
Jul 1, 2019	IDA-53140	Loan Repay	746,653.60
Jul 1, 2019	IDA-53140	Int Charges	166,894.03
Jul 1, 2019	IDA-53140	Int Charges	166,894.03
Jul 1, 2019	IDA-53140	Int Charges	277,631.30
Jan 1, 2020	IDA-53140	Int Charges	523.47
Jan 1, 2018	IDA-53140	Int Charges	235,210.17
Jan 1, 2018	IDA-53140	Int Charges	8,530.23
Jan 1, 2018	IDA-53140	Int Charges	144,279.20
Jan 1, 2018	IDA-53140	Int Charges	144,279.20
Jun 14, 2018	IDA-53140	Loan Disb	7,944,539.00
Jul 1, 2018	IDA-53140	Int Charges	242,136.44
Jan 1, 2019	IDA-53140	Loan Repay	266.48
Jan 1, 2019	IDA-53140	Loan Repay	747,839.50
Jan 1, 2019	IDA-53140	Int Charges	170,024.08
Jan 1, 2019	IDA-53140	Int Charges	170,024.08
Jan 1, 2019	IDA-53140	Int Charges	279,356.30
Jan 1, 2017	IDA-53140	Int Charges	105,811.70
Jan 1, 2017	IDA-53140	Int Charges	176,352.81
Jul 1, 2017	IDA-53140	Int Charges	7,057.70
Jul 1, 2017	IDA-53140	Int Charges	7,057.70
Jul 1, 2017	IDA-53140	Int Charges	103,855.69
Jul 1, 2017	IDA-53140	Int Charges	103,855.69
Jul 1, 2017	IDA-53140	Int Charges	176,521.52
Jun 23, 2017	IDA-53140	Loan Disb	6,027,235.50
Jul 1, 2018	IDA-53140	Int Charges	5,190.36
Jul 1, 2018	IDA-53140	Int Charges	145,281.86
Jul 1, 2018	IDA-53140	Int Charges	145,281.86
Jun 20, 2016	IDA-53140	Loan Disb	6,682,871.00
Jul 1, 2016	IDA-53140	Int Charges	1,762.83
Jul 1, 2016	IDA-53140	Int Charges	1,762.83
Jul 1, 2016	IDA-53140	Int Charges	76,456.07
Jul 1, 2016	IDA-53140	Int Charges	76,456.07
Jul 1, 2016	IDA-53140	Int Charges	128,123.02
Jun 21, 2016	IDA-53140	Loan Disb	2,433,358.00
Jul 1, 2024	IDA-53140	Int Charges	131,733.16
Jul 1, 2024	IDA-53140	Int Charges	131,733.16
Jul 1, 2024	IDA-53140	Int Charges	218,095.64
Jul 1, 2023	IDA-53140	Loan Repay	-715,444.60
Jul 1, 2023	IDA-53140	Int Charges	-138,454.78
Jul 1, 2023	IDA-53140	Int Charges	-138,454.78
Jul 1, 2023	IDA-53140	Int Charges	-230,757.98
Jul 1, 2023	IDA-53140	Loan Repay	715,444.60
Jul 1, 2023	IDA-53140	Int Charges	37,024.33
Jul 1, 2023	IDA-53140	Loan Repay	715,444.60
Jul 1, 2023	IDA-53140	Int Charges	138,454.78
Jul 1, 2023	IDA-53140	Int Charges	138,454.78
Jul 1, 2023	IDA-53140	Int Charges	230,757.98
Jul 1, 2023	IDA-53140	Int Charges	138,454.78
Jul 1, 2023	IDA-53140	Int Charges	138,454.78
Jul 1, 2023	IDA-53140	Int Charges	37,024.33
Jul 1, 2023	IDA-53140	Int Charges	230,757.98
Jul 1, 2023	IDA-53140	Int Charges	-37,024.33
Jul 1, 2024	IDA-53140	Int Charges	26,208.58
Jul 1, 2024	IDA-53140	Loan Repay	708,156.10
Jan 1, 2024	IDA-53140	Loan Repay	14,842.55
Jan 1, 2024	IDA-53140	Loan Repay	707,062.30
Jan 1, 2024	IDA-53140	Int Charges	136,997.81
Jan 1, 2024	IDA-53140	Int Charges	136,997.81
Jan 1, 2024	IDA-53140	Int Charges	201,612.34
Nov 14, 2013	IDA-53140	Loan Commitment	50,000,000.00
Jul 1, 2022	IDA-53140	Int Charges	143,801.19
Jul 1, 2022	IDA-53140	Int Charges	143,801.19
Jul 1, 2022	IDA-53140	Int Charges	239,668.66
Jan 1, 2023	IDA-53140	Loan Repay	11,906.21
Jan 1, 2023	IDA-53140	Loan Repay	703,952.60
Jan 1, 2023	IDA-53140	Int Charges	141,219.42
Jan 1, 2023	IDA-53140	Int Charges	141,219.42
Jan 1, 2023	IDA-53140	Int Charges	198,319.90
Jan 1, 2021	IDA-53140	Int Charges	6,921.29
Jan 1, 2021	IDA-53140	Loan Repay	774,721.25
Jan 1, 2021	IDA-53140	Int Charges	249,831.90
Jul 1, 2021	IDA-53140	Loan Repay	765,931.94
Jul 1, 2021	IDA-53140	Int Charges	23,979.86
Jul 1, 2021	IDA-53140	Int Charges	159,714.20
Jul 1, 2021	IDA-53140	Int Charges	159,714.20
Jul 1, 2021	IDA-53140	Int Charges	266,190.38
Jan 1, 2022	IDA-53140	Loan Repay	742,542.06
Jan 1, 2022	IDA-53140	Int Charges	154,160.95
Jan 1, 2022	IDA-53140	Int Charges	154,160.95
Jan 1, 2022	IDA-53140	Int Charges	256,935.00
Jan 1, 2022	IDA-53140	Loan Repay	10,297.37
Jul 1, 2022	IDA-53140	Loan Repay	9,339.17
Jul 1, 2022	IDA-53140	Loan Repay	706,008.70
Jan 1, 2020	IDA-53140	Loan Repay	743,824.25
Jan 1, 2020	IDA-53140	Int Charges	270,055.44
Jan 1, 2020	IDA-53140	Int Charges	163,472.23
Jan 1, 2020	IDA-53140	Int Charges	163,472.23
Jul 1, 2020	IDA-53140	Int Charges	2,388.40
Jul 1, 2020	IDA-53140	Loan Repay	740,725.94

Footnotes

Ratings

IMPLEMENTATION RATINGS

Name	Review	Date
Progress towards achievement of PDO	Highly Satisfactory	2019-01-15
Monitoring and Evaluation	Satisfactory	2019-01-15
Overall Implementation Progress (IP)	Satisfactory	2019-01-15

COMPLETION RATINGS

INDICATOR	IMPLEMENTATION COMPLETION & RESULTS REPORT: 07-17-2019
Outcomes	Substantial
Risk to Development Outcome
Bank Performance	Substantial
Borrower Performance
Government Performance
Implementing Agency

INDEPENDENT EVALUATION RATINGS

INDICATOR	ICR REVIEW: 01-21-2020	PROJECT PERFORMANCE ASSESSMENT REPORT:
Outcome Rating	Satisfactory	N/a
Risk To Development Outcome		N/a
Bank Performance	Satisfactory	N/a
Borrower Performance		N/a
Government Performance	Not Rated	N/a
Implementing Agency		N/a
Icr Quality	Substantial	N/a
M&e Quality	Substantial	N/a

Results Framework

PROJECT DEVELOPMENT OBJECTIVE INDICATORS

INDICATOR		BASELINE	CURRENT	TARGET

Decision-makers using reliable service delivery information for improved management measured as the percentage of reports that trigger managerial action	Value	0.00	60.00	0.00
	Date	June 30, 2013	December 30, 2018
	Comment

Number of enquiries/comments received by Citizen Contact Center to seek information about, or to provide feedback on key services	Value	50000.00	750000.00	750000.00
	Date	November 15, 2013	December 30, 2018	July 12, 2017
	Comment

Urban immoveable property tax collection (in PKRs Million) Value 4657.00 6977.00 0.00
Date June 30, 2013 December 30, 2018
Comment

INTERMEDIATE RESULTS INDICATORS

INDICATOR		BASELINE	CURRENT	TARGET

Targeted organizations publishing updated institutional information on their websites for information of the public. Value 0.00 75.00 0.00
Date June 30, 2013 December 30, 2018
Comment
District services being monitored by smart management tools Value 18.00 180.00 0.00
Date June 30, 2013 December 30, 2018
Comment
Districts with functional digital property registry Value 0.00 34.00 0.00
Date June 30, 2013 December 30, 2018
Comment
Public investment projects of targeted departments geo-mapped and published online. Value 0.00 75.00 0.00
Date June 30, 2013 December 30, 2018
Comment
District services for which proactive citizen feedback is collected Value 0.00 100.00 0.00
Date June 30, 2013 December 30, 2018
Comment
Properties added to the property registry Value 3227899.00 150000.00 0.00
Date June 30, 2013 December 30, 2018
Comment
Targeted departments with automated records system for defined disclosable information. Value 0.00 7.00 0.00
Date June 30, 2013 December 30, 2018
Comment
District services for which performance information and citizen feedback is published online Value 0.00 180.00 0.00
Date June 30, 2013 December 30, 2018
Comment
Targeted contracts processed through basic e-procurement modules in targeted organizations. Value 0.00 75.00 0.00
Date June 30, 2013 December 30, 2018
Comment
Information about key services available to the public through the Contact Center. Value 2.00 30.00 0.00
Date June 30, 2013 December 30, 2018
Comment
Targeted organizations using PPRA MIS for targeted contracts Value 0.00 100.00 0.00
Date June 30, 2013 December 30, 2018
Comment
Services accepting online applications Value 1.00 13.00 0.00
Date June 30, 2013 December 30, 2018
Comment
Services using online processing. Value 3.00 15.00 0.00
Date June 30, 2013 June 29, 2018
Comment
Services accepting mobile applications and/or payments Value 0.00 10.00 0.00
Date June 30, 2013 June 29, 2018
Comment
Functional facilitation centers Value 0.00 36.00 0.00
Date June 30, 2013 December 30, 2018
Comment
Functional facilitation centers - using PPP model Value 0.00 393.00 0.00
Date June 30, 2013 June 29, 2018
Comment

Urban immoveable property tax collection (in PKRs Million)	Value	4657.00	6977.00	0.00
	Date	June 30, 2013	December 30, 2018
	Comment

District services being monitored by smart management tools	Value	18.00	180.00	0.00
	Date	June 30, 2013	December 30, 2018
	Comment

Properties added to the property registry	Value	3227899.00	150000.00	0.00
	Date	June 30, 2013	December 30, 2018
	Comment

Information about key services available to the public through the Contact Center.	Value	2.00	30.00	0.00
	Date	June 30, 2013	December 30, 2018
	Comment

Services accepting online applications	Value	1.00	13.00	0.00
	Date	June 30, 2013	December 30, 2018
	Comment

Services using online processing.	Value	3.00	15.00	0.00
	Date	June 30, 2013	June 29, 2018
	Comment

Functional facilitation centers	Value	0.00	36.00	0.00
	Date	June 30, 2013	December 30, 2018
	Comment