| Financier | Commitments |
|---|---|
| International Bank for Reconstruction and Development | 52.00 |
Tax Administration Modernization Project
Development Objective
To improve effectiveness of tax collection and lower the compliance burden for taxpayers.
Key Details
Project Details
P163673
Active
Joey Ghaleb , Aleksandar Crnomarkovic
Republic of Serbia
Serbia
January 18, 2019
(as of board presentation)
April 24, 2019
July 3, 2019
US$ 52.00 million
Serbian Tax Administration
2019
US$ 52.00 million
B
February 27, 2024
October 31, 2025
No
BANK APPROVED
Finances
Financing Plan (US$ Millions)
Total Project Financing (US$ Millions)
| Product Line | IBRD/IDA |
|---|---|
| IBRD Commitment | 52.00 |
| IDA Commitment | N/A |
| IBRD + IDA Commitment | 52.00 |
| Lending Instrument | |
|---|---|
| Grant Amount | N/A |
| Total Project Cost** | 52.00 |
Summary Status of World Bank Financing (US$ Millions) as of February 28, 2025
No data available.
| Period | Financier | Transaction Type | Amount (US$) |
|---|---|---|---|
| Nov 15, 2023 | IBRD-89360 | Int Charges | 131,660.36 |
| May 15, 2023 | IBRD-89360 | Int Charges | 53,873.34 |
| May 15, 2023 | IBRD-89360 | Int Charges | 87,617.15 |
| May 15, 2024 | IBRD-89360 | Int Charges | 160,978.48 |
| May 15, 2024 | IBRD-89360 | Loan Repay | 373,513.60 |
| May 15, 2024 | IBRD-89360 | Int Charges | 52,735.47 |
| Jun 24, 2024 | IBRD-89360 | Loan Disb | 3,540,900.00 |
| Apr 24, 2019 | IBRD-89360 | Loan Commitment | 52,000,000.00 |
| Nov 15, 2023 | IBRD-89360 | Int Charges | 54,536.94 |
| Feb 20, 2024 | IBRD-89360 | Loan Disb | 264,359.53 |
| Feb 20, 2024 | IBRD-89360 | Loan Disb | 1,275,544.50 |
| May 15, 2022 | IBRD-89360 | Int Charges | 3,666.83 |
| May 15, 2022 | IBRD-89360 | Int Charges | 53,020.07 |
| Dec 17, 2021 | IBRD-89360 | Loan Disb | 3,734,940.00 |
| Nov 15, 2022 | IBRD-89360 | Int Charges | 12,290.41 |
| Nov 15, 2022 | IBRD-89360 | Int Charges | 53,257.80 |
| Dec 13, 2022 | IBRD-89360 | Loan Disb | 802,553.50 |
| Nov 15, 2020 | IBRD-89360 | Int Charges | 4,374.14 |
| May 15, 2021 | IBRD-89360 | Int Charges | 1,721.58 |
| May 15, 2021 | IBRD-89360 | Int Charges | 65,865.28 |
| Nov 15, 2021 | IBRD-89360 | Int Charges | 1,488.85 |
| Nov 15, 2021 | IBRD-89360 | Int Charges | 63,334.73 |
| Jul 3, 2019 | IBRD-89360 | Fee Charges | 127,944.19 |
| Jul 3, 2019 | IBRD-89360 | Loan Disb | 127,944.19 |
| May 15, 2020 | IBRD-89360 | Int Charges | 222.82 |
| May 15, 2020 | IBRD-89360 | Int Charges | 60,765.11 |
| Jun 1, 2020 | IBRD-89360 | Loan Disb | 1,443,780.00 |
| Nov 15, 2019 | IBRD-89360 | Int Charges | 220.21 |
| Nov 15, 2019 | IBRD-89360 | Int Charges | 45,071.94 |
| Nov 15, 2020 | IBRD-89360 | Int Charges | 65,364.39 |
Ratings
IMPLEMENTATION RATINGS
| Name | Review | Date |
|---|---|---|
| Project Management | Satisfactory | 2024-12-09 |
| Financial Management | Satisfactory | 2024-12-09 |
| Procurement | Moderately Unsatisfactory | 2024-12-09 |
| Monitoring and Evaluation | Satisfactory | 2024-12-09 |
| Progress towards achievement of PDO | Moderately Unsatisfactory | 2024-12-09 |
| Overall Implementation Progress (IP) | Moderately Unsatisfactory | 2024-12-09 |
| Monitoring and Evaluation | Satisfactory | 2024-12-09 |
| Financial Management | Satisfactory | 2024-12-09 |
| Progress towards achievement of PDO | Moderately Satisfactory | 2024-12-09 |
| Overall Implementation Progress (IP) | Moderately Unsatisfactory | 2024-12-09 |
| Procurement | Moderately Satisfactory | 2024-12-09 |
| Project Management | Satisfactory | 2024-12-09 |
COMPLETION RATINGS
No data available.
INDEPENDENT EVALUATION RATINGS
No data available.
Results Framework
PROJECT DEVELOPMENT OBJECTIVE INDICATORS
| INDICATOR | BASELINE | CURRENT | TARGET |
|---|
Reduction of VAT gap Value 10.20 10.20 8.00 Date January 21, 2019 February 27, 2024 December 31, 2024 Comment Time required to comply with taxes - WB Doing Business Paying Taxes subindicator Value 225.50 225.50 202.90 Date December 29, 2017 February 27, 2024 December 31, 2024 Comment Increase in additional net taxes assessed per audit Value RSD882,823 RSD 2,406,742 Increase by 10% Date December 31, 2017 February 27, 2024 December 31, 2024 Comment Percentage of taxpayers reporting that the experience of taxpayer services: i) STA website; ii) STA call center, has improved Value Website: 48; call center: 41 Website: 69.4 Call center: 73.8 Website: 57; call center: 49; survey results are p Date December 31, 2017 February 27, 2024 December 31, 2024 Comment
INTERMEDIATE RESULTS INDICATORS
| INDICATOR | BASELINE | CURRENT | TARGET |
|---|
Separation of core and non-core tax administration activities Value Identification of core and non-core tax administra Achieved - Separate work streams for core and non- Separate work streams for core and non-core tax ad Date September 30, 2018 February 27, 2024 December 31, 2024 Comment Increase in number of STA staff trained in National Archives processes Value 0.00 0.00 75.00 Date December 31, 2017 February 27, 2024 December 31, 2024 Comment Increase in on-time e-filing rate for PAYE witholding tax Value 86.94 93.82 95.60 Date December 31, 2017 February 27, 2024 December 31, 2024 Comment Increase in on-time e-filing rate for PAYE withholding tax Value 86.94 93.82 95.60 Date December 31, 2017 February 27, 2024 December 31, 2024 Comment Decrease in tax arrears Value 61.00 16.83 40.00 Date December 31, 2017 February 27, 2024 December 31, 2024 Comment Increase in the number of offices with duly cleared paper records Value 0.00 0.00 18.00 Date December 31, 2017 February 27, 2024 December 31, 2024 Comment Decrease in uncollectable tax arrears Value 31.00 13.21 27.00 Date December 31, 2017 February 27, 2024 December 31, 2024 Comment Improved case management process for enforcement and tax collections Value The new automated case management system is used t No change from baseline. The new automated case ma The majority of routine enforcement activities are Date December 31, 2017 February 27, 2024 December 31, 2024 Comment Improvement in taxpayer satisfaction with the appeals process in terms of impartiality and efficiency Value Not available. Taxpayer survey to be conducted in Impartiality: 39.3 Efficiency: 35.2 Improvement by 10% Date January 23, 2019 February 27, 2024 December 31, 2024 Comment Percentage of taxpayers reporting satisfaction with their interaction with the tax administration Value 70.8 (survey results are disaggregated by gender a 71.3 (survey results are disaggregated by gender a 85 (survey results are disaggregated by gender and Date September 30, 2018 February 27, 2024 December 31, 2024 Comment