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Public Sector Reform for Results Project

Abstract*

The development objective of the Public Sector Reform for Results Project for Ghana is to improve efficiency and accountability in the delivery of selected services by selected entities. The project comprises of four components. The first component, strengthening organizational performance addresses two key problems relating to organizational performance: (i) low levels of organizational performance; and (ii) the challenge of strengthening organizations...

* The project abstract is drawn from the PAD, SAR or PGD and may not accurately reflect the project's current nature

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Development Objective

The objective of the project is to improve efficiency and accountability in the delivery of selected services by Selected Entities.

Key Details

Project Details

  • P164665

  • Closed

  • Raymond Muhula , Smile Kwawukume

  • Ministry of Finance

  • Ghana

  • January 26, 2018

  • (as of board presentation)

    October 23, 2018

  • May 8, 2019

  • US$ 35.00 million

  • Office of the Senior Presidential Advisor

  • Western and Central Africa

  • 2019

  • US$ 35.00 million

  • C

  • Not Applicable

  • June 20, 2024

  • Yes

  • BANK APPROVED

  • May 20, 2024

  • Notes

Finances

Financing Plan (US$ Millions)

No data available.
Financier Commitments
IDA Credit 35.00

Total Project Financing (US$ Millions)

Product Line IBRD/IDA
IBRD Commitment N/A
IDA Commitment 35.00
IBRD + IDA Commitment 35.00
Lending Instrument
Grant Amount N/A
Total Project Cost** 35.00

Summary Status of World Bank Financing (US$ Millions) as of April 30, 2025

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No data available.
Financier Approval Date Closing Date Principal Disbursed Repayments Interest, Charges & Fees

Detailed Financial Activity as of April 30, 2025

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No data available.
Period Financier Transaction Type Amount (US$)
Apr 6, 2022 IDA-63230 Int Charges 19,534.81
Apr 6, 2022 IDA-63230 Int Charges 33,393.08
Apr 1, 2022 IDA-63230 Int Charges 503.87
Apr 1, 2022 IDA-63230 Int Charges 503.87
Oct 1, 2020 IDA-63230 Int Charges 408.49
Oct 1, 2020 IDA-63230 Int Charges 408.49
Oct 6, 2020 IDA-63230 Int Charges 27,643.55
Oct 6, 2020 IDA-63230 Int Charges 16,176.98
Oct 6, 2020 IDA-63230 Int Charges 16,176.98
Apr 16, 2021 IDA-63230 Int Charges 16,782.19
Apr 16, 2021 IDA-63230 Int Charges 16,782.19
Apr 1, 2021 IDA-63230 Int Charges 4.77
Apr 1, 2021 IDA-63230 Int Charges 4.77
Jun 26, 2019 IDA-63230 Loan Disb 4,350,000.00
Oct 28, 2019 IDA-63230 Int Charges 8,521.67
Oct 28, 2019 IDA-63230 Int Charges 8,521.67
Oct 28, 2019 IDA-63230 Int Charges 14,106.26
Apr 29, 2020 IDA-63230 Int Charges 26,684.69
Apr 29, 2020 IDA-63230 Int Charges 95.68
Apr 29, 2020 IDA-63230 Int Charges 16,010.85
Apr 29, 2020 IDA-63230 Int Charges 16,010.85
Oct 23, 2018 IDA-63230 Loan Commitment 35,000,000.00
Nov 3, 2023 IDA-63230 Int Charges 14,624.67
Nov 3, 2023 IDA-63230 Int Charges 51,511.46
Nov 3, 2023 IDA-63230 Int Charges 51,511.46
Nov 3, 2023 IDA-63230 Int Charges 84,326.91
Apr 10, 2024 IDA-63230 Int Charges 1,540.19
Apr 10, 2024 IDA-63230 Int Charges 88,005.47
Apr 10, 2024 IDA-63230 Int Charges 60,204.22
Apr 10, 2024 IDA-63230 Int Charges 60,204.22
Apr 10, 2024 IDA-63230 Loan Repay 500,571.72
Apr 18, 2024 IDA-63230 Loan Disb 106,054.71
May 19, 2023 IDA-63230 Loan Cancel 7,999,999.50
Feb 22, 2024 IDA-63230 Loan Disb 6,049,635.00
May 5, 2023 IDA-63230 Int Charges 33,088.21
May 5, 2023 IDA-63230 Int Charges 33,088.21
Aug 1, 2023 IDA-63230 Loan Disb 596,286.44
Aug 1, 2023 IDA-63230 Loan Disb 730,160.44
Nov 9, 2022 IDA-63230 Int Charges 40,445.91
Nov 9, 2022 IDA-63230 Int Charges 23,282.03
Nov 9, 2022 IDA-63230 Int Charges 23,282.03
Oct 1, 2022 IDA-63230 Int Charges 977.64
Oct 1, 2022 IDA-63230 Int Charges 977.64
Apr 1, 2023 IDA-63230 Int Charges 1,739.83
Apr 1, 2023 IDA-63230 Int Charges 1,739.83
Feb 15, 2023 IDA-63230 Loan Disb 5,828,474.00
May 5, 2023 IDA-63230 Int Charges 43,026.90
Apr 16, 2021 IDA-63230 Int Charges 27,978.30
Oct 1, 2021 IDA-63230 Int Charges 258.30
Oct 1, 2021 IDA-63230 Int Charges 258.30
Oct 5, 2021 IDA-63230 Int Charges 16,324.63
Oct 5, 2021 IDA-63230 Int Charges 16,324.63
Oct 5, 2021 IDA-63230 Int Charges 27,638.46
Nov 29, 2021 IDA-63230 Loan Disb 1,571,193.50
Jun 30, 2022 IDA-63230 Loan Disb 2,000,000.00
Jan 5, 2022 IDA-63230 Loan Cancel 2,999,999.50
Apr 6, 2022 IDA-63230 Int Charges 19,534.81

Footnotes

Ratings

IMPLEMENTATION RATINGS

Name Review Date
Progress towards achievement of PDO Moderately Satisfactory 2023-12-18
Monitoring and Evaluation Satisfactory 2023-12-18
Overall Implementation Progress (IP) Moderately Satisfactory 2023-12-18
Procurement Moderately Satisfactory 2023-12-18
Project Management Moderately Satisfactory 2023-12-18
Financial Management Moderately Unsatisfactory 2023-12-18

COMPLETION RATINGS

INDICATORIMPLEMENTATION COMPLETION & RESULTS REPORT: 02-18-2025
OutcomesModerately Unsatisfactory
Risk to Development Outcome
Bank PerformanceModerately Unsatisfactory
Borrower Performance
Government Performance
Implementing Agency

INDEPENDENT EVALUATION RATINGS

No data available.

Results Framework

PROJECT DEVELOPMENT OBJECTIVE INDICATORS

INDICATORBASELINECURRENTTARGET
  • i. Sixty percent (60%) regular service passport applicants notified and issued with passports within 21 working days of applicationafter biodata capture, each calendar yearValue20.0020.0060.00
    DateOctober 15, 2020October 31, 2022June 20, 2024
    Comment
  • Sixty percent (60%) of applicants notified and issued with drivers’ licenses within 45 days of passing driving testValue20.0045.0060.00
    DateOctober 15, 2020October 31, 2022June 20, 2024
    Comment
  • iii. For at least 5 selected public services, 90 percent of service users are sent a text message with the receipt number/tracker numbers, and the date of delivery of service for feedbackValue0.000.0090.00
    DateOctober 15, 2021October 28, 2022June 20, 2024
    Comment
  • Implementation of institutional gender strategy action planValue0.000.006.00
    DateNovember 30, 2021December 30, 2022June 20, 2024
    Comment

INTERMEDIATE RESULTS INDICATORS

INDICATORBASELINECURRENTTARGET
  • PSC and OHCS publish updated templates and formats for Client Service Charters (CSC)/Client Service Standards (CSS) applicable to Selected Entities on their websitesValueNoNoYes
    DateJuly 1, 2018December 30, 2022June 20, 2024
    Comment
  • Monitoring and Evaluation Units in Selected Entities, collecting data and monitoring annual performance targetsValue0.0011.0020.00
    DateJuly 1, 2018December 30, 2022June 20, 2024
    Comment
  • Passport Office: Regular-service passport applicants issued passport within 21 working days of application, each calendar yearValue0.0075.4040.00
    DateJuly 1, 2018December 30, 2022June 20, 2024
    Comment
  • Complaints about administrative services filed in the CHRAJ by service users, which are resolved within the stipulated timelineValue0.0071.7070.00
    DateJuly 1, 2018December 30, 2022June 20, 2024
    Comment
  • BDR: Births registered within 3 months of the eventValue0.00297.96600.00
    DateJuly 1, 2018December 30, 2022June 20, 2024
    Comment
  • DLI independent verification agent reports submitted on a semi-annual basisValue0.001.004.00
    DateJuly 1, 2018December 30, 2022June 20, 2024
    Comment
  • BDR: Deaths registered within 3 months of the eventValue0.0031.36400.00
    DateDecember 31, 2017December 30, 2022June 20, 2024
    Comment
  • Compliance against 12 number of Client Service Charters (CSC)/Client Service Standards (CSS) is published on a website.Value0.000.0012.00
    DateJuly 1, 2018December 30, 2022June 20, 2024
    Comment
  • Implementation of institutional gender strategy action planValue0.000.006.00
    DateJuly 1, 2018December 30, 2022June 20, 2024
    Comment
  • MLGRD: Inspectorate Division for MMDAs is receiving MMDA revenue and expenditure data and financial statementsValueNoYesYes
    DateJuly 1, 2018December 30, 2022June 20, 2024
    Comment
  • Enhanced beneficiary feedbackValue0.000.007.00
    DateJuly 1, 2018December 30, 2022June 20, 2024
    Comment
  • BDR takes measures to meet the targeted number of births registered within 3 months of the eventValueNo specific measures definedAction Plan preparedNon-cash modes of payment for BDR services are ful
    DateJuly 1, 2018October 28, 2022June 20, 2024
    Comment
  • Innovation challenge and Commercialization Grants launchedValue0.000.0040.00
    DateJuly 1, 2018December 30, 2022June 20, 2024
    Comment
  • Improved Efficiency in the issuance of driver’s license and vehicle licensing.Value45.0045.0090.00
    DateOctober 15, 2021December 30, 2022June 20, 2024
    Comment
  • Complaints received by independent Third-Party Project-level Complaint Handling Entity, and Selected Entities, of which resolved within specified timesValueIndependent Third-Party Project-Level Complaint HaAn enhanced beneficiary feedback mechanism is beinAt least 7 Selected Entities resolve beneficiary c
    DateJuly 1, 2018December 30, 2022June 20, 2024
    Comment