| Financier | Commitments |
|---|---|
| International Bank for Reconstruction and Development | 36.32 |
| Borrower/Recipient | 8.76 |
CENTRALIZED EMERGENCY RESPONSE SYSTEM PROJECT
Abstract*
The objective of the Centralized Emergency Response System Project for Peru is to provide a more efficient response to emergencies, urgencies, and associated help line requests from the population of Lima Metropolitan area and Callao. The project has six components. 1. Physical Infrastructure component will finance the works for the construction of a 911 Center and all the furnishings needed to operate the 911 emergency response service in the Lima... Show More
Development Objective
The proposed project development objective is to provide a more efficient response to emergencies, urgencies, and associated help line requests from the population of Lima Metropolitan area and Callao.
Key Details
Project Details
P170658
Active
Axel Rifon Perez , Niccolo Comini
Republic of Peru
June 5, 2019
(as of board presentation)
April 7, 2020
August 17, 2020
US$ 45.08 million
Programa Nacional de Telecomunicaciones (PRONATEL)
2020
US$ 36.32 million
N/A
December 6, 2023
January 7, 2026
No
BANK APPROVED
Finances
Financing Plan (US$ Millions)
Total Project Financing (US$ Millions)
| Product Line | IBRD/IDA |
|---|---|
| IBRD Commitment | 36.32 |
| IDA Commitment | N/A |
| IBRD + IDA Commitment | 36.32 |
| Lending Instrument | |
|---|---|
| Grant Amount | N/A |
| Total Project Cost** | 45.08 |
Summary Status of World Bank Financing (US$ Millions) as of February 28, 2025
No data available.
| Period | Financier | Transaction Type | Amount (US$) |
|---|---|---|---|
| Jan 15, 2022 | IBRD-90390 | Int Charges | 808.00 |
| Jan 15, 2022 | IBRD-90390 | Int Charges | 25.48 |
| Jan 15, 2023 | IBRD-90390 | Int Charges | 45,463.68 |
| Jan 15, 2023 | IBRD-90390 | Int Charges | 4,564.85 |
| Jan 15, 2023 | IBRD-90390 | Int Charges | 263.72 |
| Mar 31, 2023 | IBRD-90390 | Loan Disb | 68,119.00 |
| Dec 15, 2023 | IBRD-90390 | Loan Disb | 71,628.00 |
| Apr 7, 2020 | IBRD-90390 | Loan Commitment | 36,324,000.00 |
| Jan 15, 2021 | IBRD-90390 | Int Charges | 30,527.64 |
| Oct 14, 2020 | IBRD-90390 | Fee Charges | 90,810.00 |
| Jul 15, 2021 | IBRD-90390 | Int Charges | 45,006.34 |
| Jun 29, 2021 | IBRD-90390 | Loan Disb | 232,484.00 |
| Jul 15, 2022 | IBRD-90390 | Int Charges | 44,743.59 |
| Jul 15, 2022 | IBRD-90390 | Int Charges | 1,097.54 |
| Dec 7, 2022 | IBRD-90390 | Loan Disb | 80,535.00 |
| Jan 15, 2022 | IBRD-90390 | Int Charges | 54.09 |
| Jan 15, 2022 | IBRD-90390 | Int Charges | 45,485.20 |
| Jul 18, 2023 | IBRD-90390 | Loan Disb | 273,768.00 |
| Jul 15, 2023 | IBRD-90390 | Int Charges | 21.52 |
| Jul 15, 2023 | IBRD-90390 | Int Charges | 737.83 |
| Jul 15, 2023 | IBRD-90390 | Int Charges | 44,594.31 |
| Jul 15, 2023 | IBRD-90390 | Int Charges | 9,361.98 |
| Jan 15, 2024 | IBRD-90390 | Int Charges | 20,543.85 |
| Jan 15, 2024 | IBRD-90390 | Int Charges | 157.24 |
| Jan 15, 2024 | IBRD-90390 | Int Charges | 44,933.90 |
| Jul 15, 2024 | IBRD-90390 | Int Charges | 43,838.57 |
| Jul 15, 2024 | IBRD-90390 | Int Charges | 29,846.28 |
| Jul 15, 2024 | IBRD-90390 | Loan Repay | 125,895.14 |
| Feb 28, 2024 | IBRD-90390 | Loan Disb | 280,627.00 |
| Jul 15, 2024 | IBRD-90390 | Int Charges | 506.06 |
| Jul 15, 2024 | IBRD-90390 | Int Charges | 15.19 |
| Jun 17, 2024 | IBRD-90390 | Loan Disb | 787,313.00 |
Ratings
IMPLEMENTATION RATINGS
| Name | Review | Date |
|---|---|---|
| Progress towards achievement of PDO | Moderately Satisfactory | 2024-12-16 |
| Procurement | Satisfactory | 2024-12-16 |
| Monitoring and Evaluation | Moderately Satisfactory | 2024-12-16 |
| Overall Implementation Progress (IP) | Moderately Satisfactory | 2024-12-16 |
| Project Management | Satisfactory | 2024-12-16 |
| Financial Management | Satisfactory | 2024-12-16 |
COMPLETION RATINGS
No data available.
INDEPENDENT EVALUATION RATINGS
No data available.
Results Framework
PROJECT DEVELOPMENT OBJECTIVE INDICATORS
| INDICATOR | BASELINE | CURRENT | TARGET |
|---|
Average duration of the connection time in an emergency, urgency, or related information request call Value 230.40 230.40 128.00 Date December 5, 2019 November 27, 2023 December 5, 2023 Comment Share of calls made to the 911 emergency response service answered in less than 5 seconds Value 0.00 0.00 95.00 Date January 27, 2020 November 27, 2023 January 27, 2024 Comment Reduction of malicious calls received by the Integrated Platform, out of which Value 0.00 0.00 44.00 Date January 10, 2020 November 27, 2023 January 10, 2024 Comment Reduction of malicious calls received by the 911 emergency response service; and Value 0.00 0.00 37.00 Date Comment Reduction of malicious calls received by Line 100 Value 0.00 0.00 7.00 Date Comment Share of people who called the 911 emergency response service and are satisfied with the service received Value 0.00 0.00 80.00 Date December 5, 2019 November 27, 2023 January 10, 2024 Comment Share of people who called Line 100 and are satisfied with the service received Value 0.00 0.00 70.00 Date January 10, 2020 November 27, 2023 January 10, 2024 Comment
INTERMEDIATE RESULTS INDICATORS
| INDICATOR | BASELINE | CURRENT | TARGET |
|---|
1.1. 911 center constructed and in operation Value No No Yes Date January 10, 2020 November 27, 2023 June 30, 2025 Comment 2.1. Interoperable Integrated Platform deployed in the 911 center and in operation Value No No Yes Date December 5, 2019 November 27, 2023 July 31, 2025 Comment 5.1. 911 operators trained on the use of the 911 Platform Value 0.00 0.00 294.00 Date January 10, 2020 November 27, 2023 July 31, 2025 Comment 3.1. Cooperation Agreement signed between PRONATEL, the NPP, SAMU, PCVF, and Line 100 Value 0.00 3.00 4.00 Date January 10, 2020 November 27, 2023 January 10, 2024 Comment 4.1. NPP video surveillance cameras interconnected with the 911 Platform Value No No Yes Date January 10, 2020 November 27, 2023 January 10, 2024 Comment 2.2. Total calls received by the 911 emergency response service, including those that are malicious and not answered Value 9138520.00 9138520.00 5663392.00 Date January 10, 2020 November 27, 2023 January 10, 2024 Comment 3.2. Protocols and procedure manual on the use of the 911 Platform developed and in use Value No Yes Yes Date January 10, 2020 November 27, 2023 January 10, 2024 Comment 5.1.a. 911 operators trained in GBV issues Value 0.00 0.00 40.00 Date Comment 5.2. Awareness raising campaign on the proper use of the 911 emergency response service designed and launched Value No Yes Yes Date December 5, 2019 November 27, 2023 December 5, 2023 Comment 3.3. GBV emergency protocol design and in use by the 911 operators, the emergency response units, and Line 100 Value No No Yes Date January 10, 2020 November 27, 2023 January 10, 2024 Comment 2.2.a. Share of calls from the total received by the 911 emergency response service that are automatically geolocated Value 0.00 0.00 70.00 Date Comment 2.3. Total effective calls made to the 911 emergency response service Value 813221.00 813221.00 994221.00 Date January 10, 2020 November 27, 2023 January 10, 2024 Comment 5.3. Awareness raising campaign on the proper use of Line 100 designed and launched Value No No Yes Date January 10, 2020 June 9, 2023 January 10, 2024 Comment 2.3.a. Total effective calls made to Line 100 Value 332959.00 289533.00 168183.00 Date January 10, 2020 November 27, 2023 January 10, 2024 Comment 2.3.b. Increase of the share of effective calls made to the 911 emergency response service and transferred to two or more First Response Units or Line 100 Value 0.00 0.00 50.00 Date Comment 2.4 Calls transferred and handled by the GBV Line Value 0.00 0.00 151145.00 Date January 27, 2020 November 27, 2023 January 27, 2024 Comment