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Support for the Implementation of the Public Administration Reform and Modernization Plan

Abstract*

The proposed project will support implementation of the Government‘s Public Administration Modernization Reform Program by building upon lessons learned from ongoing WB technical assistance and using Govtech achievements and open government principles successfully implemented by the Government. Working backwards from the goal of providing more access to and transparent services through administrative service improvements that increase the efficiency...

* The project abstract is drawn from the PAD, SAR or PGD and may not accurately reflect the project's current nature

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Development Objective

To improve the efficiency, accessibility, and responsiveness of selected administrative services for citizens and businesses.

Key Details

Project Details

  • P180302

  • Active

  • Francesca Recanatini , Josef Trommer

  • Dominican Republic

  • Dominican Republic

  • April 19, 2023

  • (as of board presentation)

    November 28, 2023

  • January 24, 2025

  • US$ 40.00 million

  • Ministry of Public Administration (MAP)

  • Latin America and Caribbean

  • 2024

  • US$ 40.00 million

  • N/A

  • March 5, 2024

  • May 31, 2029

  • TBD

  • BANK APPROVED

  • Notes

Finances

Financing Plan (US$ Millions)

No data available.
Financier Commitments
International Bank for Reconstruction and Development 40.00

Total Project Financing (US$ Millions)

Product Line IBRD/IDA
IBRD Commitment 40.00
IDA Commitment N/A
IBRD + IDA Commitment 40.00
Lending Instrument
Grant Amount N/A
Total Project Cost** 40.00

Summary Status of World Bank Financing (US$ Millions) as of March 31, 2025

Download:
No data available.
Financier Approval Date Closing Date Principal Disbursed Repayments Interest, Charges & Fees

Detailed Financial Activity as of March 31, 2025

Download:
No data available.
Period Financier Transaction Type Amount (US$)
Nov 28, 2023 IBRD-96130 Loan Commitment 40,000,000.00

Footnotes

Ratings

IMPLEMENTATION RATINGS

Name Review Date
Financial Management Satisfactory 2024-09-17
Progress towards achievement of PDO Moderately Satisfactory 2024-09-17
Procurement Satisfactory 2024-09-17
Monitoring and Evaluation Moderately Satisfactory 2024-09-17
Overall Implementation Progress (IP) Moderately Satisfactory 2024-09-17
Project Management Moderately Satisfactory 2024-09-17

COMPLETION RATINGS

No data available.

INDEPENDENT EVALUATION RATINGS

No data available.

Results Framework

PROJECT DEVELOPMENT OBJECTIVE INDICATORS

INDICATORBASELINECURRENTTARGET
  • Selected central government administrative services with reduced resolution timesValue0.000.00500.00
    DateOctober 31, 2023February 15, 2024October 31, 2028
    Comment
  • Users of government digital servicesValue13.8013.8040.00
    DateOctober 31, 2023February 15, 2024October 31, 2028
    Comment
  • Digital services reengineered using evidence from Service Delivery Innovation LabsValue0.000.00400.00
    DateOctober 31, 2023February 15, 2024October 31, 2028
    Comment
  • of which are specifically targeted to, and consider, women's needsValue0.000.000.00
    Date
    Comment
  • of which are specifically targeted to, and consider, vulnerable groups’ needsValue0.000.000.00
    Date
    Comment

INTERMEDIATE RESULTS INDICATORS

INDICATORBASELINECURRENTTARGET
  • Services published in the Single Services RegistryValue0.000.00100.00
    DateOctober 31, 2023February 15, 2024October 31, 2028
    Comment
  • Services with data exchange between institutions using the interoperability platformValue0.000.0070.00
    DateOctober 31, 2023February 15, 2024October 31, 2028
    Comment
  • People aware of digital services availabilityValue0.000.0070.00
    DateOctober 31, 2023February 15, 2024October 31, 2028
    Comment
  • Public entities adopting cross-cutting integrated solutions for government resource planningValue5.005.0040.00
    DateOctober 31, 2023February 15, 2024October 31, 2028
    Comment
  • People with disabilities participating in Service Delivery Innovation Lab activitiesValue0.000.0010.00
    DateOctober 31, 2023February 15, 2024October 31, 2028
    Comment
  • User satisfaction with servicesValue0.000.0050.00
    DateOctober 31, 2023February 15, 2024October 31, 2028
    Comment
  • Public entities with a high level of adoption of the Service Delivery Strategy and its related standards and plansValue0.000.0065.00
    DateOctober 31, 2023February 15, 2024October 31, 2028
    Comment
  • Services fully digitized by reusing available building blocksValue0.000.0090.00
    DateOctober 31, 2023February 15, 2024October 31, 2028
    Comment
  • Public officials trained in knowledge areas supported under the projectValue0.000.0028000.00
    DateOctober 31, 2023February 15, 2024October 31, 2028
    Comment
  • Public entities with critical services participating in business continuity/disaster recovery exercisesValue0.000.00100.00
    DateOctober 31, 2023February 15, 2024October 31, 2028
    Comment
  • Studies conducted on access, use, and satisfaction with government administrative servicesValue0.000.004.00
    DateOctober 31, 2023February 15, 2024October 31, 2028
    Comment
  • Reengineered digital services improved based on user feedbackValue0.000.0090.00
    DateOctober 31, 2023February 15, 2024October 31, 2028
    Comment
  • Potential female users of digital services trained as part of low-cost digital skills capacity building programValue0.000.0020000.00
    DateOctober 31, 2023February 15, 2024October 31, 2028
    Comment
  • Visitors to low-cost face-to-face solutions to access services located in vulnerable or remote areasValue0.000.00200000.00
    DateOctober 31, 2023February 15, 2024October 31, 2028
    Comment