This notice has been cancelled as of 05/17/2012. Please do not respond.
Request for Expressions of Interest
Consultancy Services
Country: Federal Democratic Republic of Ethiopia
Name of Project: Ministry of Culture and Tourism, Ethiopian Sustainable Tourism Development Project
Credit No: 4624ET
Project ID: P098132
Consulting Services: Tourism E-Commerce Platform Development-(QCBS/ESTDP/C-14/2010)
This request for expressions of interest follows the general procurement notice for this project that appeared in Development Business on May 3, 2010.
The Federal Democratic Republic of Ethiopia has received a credit from International Development Association (IDA) towards the cost of Ethiopian Sustainable Tourism Development Project and it intends to apply part of the proceeds of the credit to payment under the contract for consultancy services.
The services include: Tourism E-Commerce Platform Development
The general objective of this assignment is to establish an interactive website designed to promote Ethiopian Destinations, to reach a wider cross section of consumers for the timely distribution of updated Ethiopian tourism destinations and events and relevant information and to operate online communications to service queries through emails and other social networking systems to facilitate and monitor feedback from clients and the key stakeholders.
The specific objectives include but not limited to:
To assess the current level of use and readiness to use e-commerce platform
To determine the business model for the e-commerce platform
To design and deploy a comprehensive e-commerce platform
To conduct appropriate trainings on the developed system
To provide support for the developed system during the warranty period
The overall scope of this assignment is to carry out the following range of activities:-
Assessment of the existing tourism marketing practices of the country focusing on e-commerce
Rationalization of the use of e-commerce and identification of the prospective users of the platform
Development of Business model that provides framework of the e-commerce platform design based on international best practices for destination e-marketing.
Define the end user of the system on both ends?
Conduct benchmarking exercise and desk study to identify all essential aspect of destination e-marketing including marketing and sales, payments customer services, travel information and destination information providing info shop, etc
Develop, test and implement the e-commerce platform
Set standards, procedures and privileges or administrative norms forthe end users of the system. Propose capacity building requirements for the use and administration of the system
Conduct the necessary training on the use of the Tourism e-commerce
Document the entire work and activities done in relation to this project
Provide maintenance and support services during the warranty period
The duration of the assignment will be Eight Months starting from thedate of signing of the contract agreement.
The Ministry of Culture and Tourism, ESTDP Project Co-ordination Unit(PCU) now invites eligible Consulting firms to indicate their interest in providing the service. Interested consulting firms must provide information indicating that they are qualified to perform the services (brochures, description of similar assignments, experience in similar conditions, financial positions, client references, availability of appropriate skills among staff, etc.). Consulting firms may associate toenhance their qualifications.
The consulting firm will be selected in accordance with the procedures set out in the World Banks Guidelines: Selection and employment of consultants by World Bank Borrowers which can be found at the followingaddress www.worldbank.org/procedure.
The method of selection is Quality and Cost based selection.
Interested consultants may obtain further information at the address below Monday to Friday during office hours from 8:30 am - 12:00 am and1:30 pm. - 11:30pm local time.
Expressions of interest must be delivered to the address below not later than 3:00 pm on June 8, 2012
Ethiopian Sustainable Tourism Development project
Ato Jemal kedir
Ethiopian Insurance Corporation Building, Maskel Square
Telephone: 011-550-95-40- Facsimile: 0115501418 P.O.Box: 100953
E-mail: moctestdp@yahoo.com
Addis Ababa - ETHIOPIA